Joelle Malkoun
28 Heather St Yagoona,NSW
Summary
I am a newly high-school graduate with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Led exciting and safe activities while setting examples for appropriate social behaviour.
Overview
2
2
years of professional experience
Work History
Cafe Allrounder
Regents Park Coffee Lounge
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Maintained clean and attractive product displays to entice customer purchases.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
Babysitter
Family/Friends
- Played games, worked on puzzles, and read books to young children.
- Babysat children ages 6 months - 12 years of age.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
Baker
Regents Park Coffee Lounge/Family And Friends
- Produced consistently high-quality baked goods for customers.
- Catered bakes goods to Regents Park coffee lounge.
- Catered baked goods for family events
- Maintained accurate inventory of baking supplies and ingredients.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery from home.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Volunteer
Maronites On Mission
2022.01 - 2023.08
- Feed the homeless on Thursday and Sunday nights in Parramatta and Martin Place
- Helped in preparing over 100 meals to be served.
- Maintained clean, neat, and operational facilities when preparing meals.
- Used strong interpersonal communication skills to those in need.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
St Charbels College
Punchbowl11.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Espresso machine operation
- Food safety knowledge
- Safe Food Handling
- Surface cleaning
- Kitchen Support
- Time Management
- Creative
- Innovative
- Patient
- Reliability
- Dependability
- Maintaining safe environment
- Child Supervision
- Toddler care experience
- Managing routines
- Housekeeping
- Childcare
- Trustworthy
- Food Preparation
- Workplace Safety
- Cash handling proficiency
- Cooking
- Strong Work Ethic
- Positive Attitude
- Team Collaboration
- Food Distribution
D.O.B
17 March 2006
References
Renee Ayoub
Regents Park Coffee Lounge Owner
O421 739 791
Mary Lattouf
Babysitting Job
0477 775 028
Loulou Alam
Baking Job
0424 636 360
Timeline
Volunteer
Maronites On Mission
2022.01 - 2023.08
Cafe Allrounder
Regents Park Coffee Lounge
Babysitter
Family/Friends
Baker
Regents Park Coffee Lounge/Family And Friends
High School Diploma -
St Charbels College
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