Open To Work
Prabhu Joseph
SYDNEY,NSW
Work Preference
Summary
A collaborative leader with a focus on integrity and support, driving multi-million dollar Agile and Waterfall transformation programs. Successfully managed cloud migrations and business intelligence initiatives, delivering measurable outcomes and enhancing operational efficiency through effective stakeholder engagement.
Overview
22
22
years of professional experience
Work History
Senior Cloud Program Manager
AMP Australia Ltd
02.2021 - 12.2021
- Work closely with the executive teams (CIOs, Heads of Technology) across the AMP Group and AMP Capital to build out the integrated plan, manage program level status, metrics, issues, and risks.
- Led migration of AMP Capital’s Charles River Trading Platform and Investment Banking applications to AWS public cloud, enhancing operational capabilities.
- Accountable for delivering Charles River Trading Platform’s “To-Be” brand new Equinix gateway, a new firewall capability and a new VPN to support AWS, AMP and Equinix interactions.
- Delivered new VPN capability for Charles River Trading Platform through State Street, facilitating secure connectivity for cloud operations.
- Oversaw completion and sign-off on all program deliverables, ensuring alignment with strategic objectives.
- Accountable for ~ $10m budget and regularly ensuring that EAC is tracked to the approved budget.
- Accountable for Program Steering Committee, Change Requests and working with AIC (AMP Investing Committee) for budget approvals.
- Tracking business benefits and ROIs by working with AMP Service Economics team.
Senior – Business Program Manager
Vocus Group
03.2020 - 12.2020
- Plan, establish, manage, develop, deliver, and implement Business Intelligence (BI) based financial model for product profitability program for the Vocus Board and ELT.
- Deliver BI dashboards: CEO Dashboards, ATB (Age Trial Balance) Dashboards, Product Profitability dashboards (Sales, Revenue, Costs, EBITDA), Board Dashboard and Sales Performance Dashboards.
- Transformation Programs: Concurrently deliver agile Company Performance Project, Sales Performance project, RPA (Robotics Process Automation) program and ATB (Age Trial Balance) project.
- Deliver RPA program: Automate the Finance CFO office operations management processes using UI Path – Robotics Process Automation.
- Work with two different data warehouse portfolios (MS DW and AWS Redshift/S3), stakeholders and reporting solutions (Tableau & Power BI) to deliver transformation programs.
- Established and ran governance forums including program steering groups, weekly steering committee, and daily project stand-ups to drive program alignment.
- Progress program through governance forums such as VP-Program Governance, CIO-Spend Smart, Steering Groups, Architecture Review Boards and maintain relevant documentation.
- Managed vendor negotiations, overseeing commercial agreements, service partner performance, program financials, and steering committee updates to maximize budget savings.
- Presented monthly updates, including story board, agile plans, progress, and next steps for Finance BI programs.
Finance & Digital Transformation – Senior Program Manager
Singtel Optus Pty Ltd
07.2018 - 01.2020
- Tribe Lead – CFO’s Finance Transformation Program (FTP), Hybrid Agile methodology.
- Finance Program Manager for Bigdata/Terradata programs– CEO’s Company Performance and Sales Performance Programs.
- Deliver Finance Transformed program to automate 27 manual finance journals leveraging Big Data, Terradata and SAP BI.
- Delivered CFO Dashboard to facilitate monthly and daily revenue tracking, bill cycle reconciliation, and analysis.
- Transformed CEO decision-making process by delivering 201 KPIs as part of the Company Performance Reporting program.
- Delivered 61 KPIs for the Sales Performance Program, thereby enabling the Sales Frontline to visualize the same Customer numbers that are seen by the CEO.
- Progress program through governance forums such as VP-Program Governance, CIO-Spend Smart, Steering Groups, Architecture Review Boards and maintain relevant documentation.
Senior Program Manager
IBM Australia Ltd
07.2010 - 06.2018
- Overall responsibility for the Program’s budget monitoring, profitability, and on-time delivery without any impacts to Qantas’ OTP (On-Time Performance).
- Managed up to 11 suppliers on a complex program with multiple streams.
- Managed vendor commercial contracts, monitored service partner performance, and oversaw program financials.
- Oversaw financial operations at Qantas, including accruals, actuals, capitalisation, service requests, work orders, invoice approvals, delivery acceptance, and contract negotiations.
- Establish and run Program Steering Groups and Program Governance framework and Boards.
- Monitored OAT and led Service Support (SSD) to identify, develop, and transition processes to Sydney Water BAU teams.
Portfolio Manager
Singtel Optus Pty Ltd
10.2008 - 07.2010
- Partnering with Optus – Business leads and Capital Manager to translate strategies into Corporate CRM portfolio programs and projects.
- Deliver Corporate CRM portfolio programs and projects.
- Provide CRM leadership for a team of Solution Designers, Business Analysts, Developers and Support personnel.
- Ensured on-time, on-budget delivery of SMART projects and change requests into production.
- Created and managed release plan to implement multiple projects concurrently.
- Managed development projects and portfolio for SMART (Sales Marketing Account Relationship Tool) Corporate Siebel application.
Project Manager/Senior Consultant
Accenture Australia Ltd
02.2005 - 09.2008
- Managed large complex financial services program (Multi Unit Pricing) for BNP Paribas, overseeing project deliverables and stakeholder engagement.
- Led CC&B design across all Telstra businesses (Consumer, Business, Wholesale, and SMB) for implementation of Siebel Call Center (Siebel 7.8) and CTI (Genesys).
- Lead the analysis, design, and implementation of changes to the application and technical architecture defined by approved work requests.
- Planned and executed Systems Integration Test (SIT), User Acceptance Tests (UAT), Performance Test, and Operational Acceptance Tests (OAT) to ensure application met baseline requirements.
Project Manager/Senior Consultant
HCL Technologies Ltd
08.2003 - 01.2005
- Project Manager- Deutsche Bank.
- Led project planning to meet client expectations and requirements, ensuring alignment with business goals.
- Coordinated cross-functional teams to enhance communication and collaboration, driving project success.
- Managed project timelines to achieve timely delivery of results, adhering to established deadlines.
Project Lead
Tata Consultancy Services
05.2000 - 08.2003
- Project Leader - GE Capital, CT, USA & CISCO, Mumbai, India.
- Led project teams in defining clear objectives and deliverables, enhancing client engagement outcomes.
- Coordinated cross-functional collaboration among stakeholders and team members to streamline project processes.
- Managed project timelines, aligning deliverables with client expectations and requirements.
Education
Stanford Advanced Project Management -
Stanford University
USA01-2018
IBM certified Senior Project Manager -
IBM Global
11-2017
IBM Agile Training -
IBM Global Business Services
03-2013
Project Management Professional (P.M.P) -
Project Management Institute (PMI)
Project Management Institute01-2008
CRM Certification: Siebel Certified Core Consultant - Siebel 6.0, Siebel 7.0
Siebel University
01-2003
Master’s in Business Administration (M.B.A) - Systems & Finance
Regional Engineering College
Trichy, India01-2000
Bachelor of Engineering (B.E.) - Mechanical
CEG, Anna University
India01-1997
Skills
- Cloud migration
- Program management
- Agile methodology
- Risk management
- Business intelligence
- Data analysis
- Stakeholder engagement
References
Available on request
Awards
- AMP Group high achiever award, 09/01/21
- GBS High Achievement Award from Asia Pacific Leader, IBM Qantas
- Recognitions for Best Performance in IBM Qantas Account
- OPSTUS Golden Keyboard award
- Optus YES Awards for Personal Excellence & Team Player awards
Timeline
Senior Cloud Program Manager
AMP Australia Ltd
02.2021 - 12.2021
Senior – Business Program Manager
Vocus Group
03.2020 - 12.2020
Finance & Digital Transformation – Senior Program Manager
Singtel Optus Pty Ltd
07.2018 - 01.2020
Senior Program Manager
IBM Australia Ltd
07.2010 - 06.2018
Portfolio Manager
Singtel Optus Pty Ltd
10.2008 - 07.2010
Project Manager/Senior Consultant
Accenture Australia Ltd
02.2005 - 09.2008
Project Manager/Senior Consultant
HCL Technologies Ltd
08.2003 - 01.2005
Project Lead
Tata Consultancy Services
05.2000 - 08.2003
Stanford Advanced Project Management -
Stanford University
IBM certified Senior Project Manager -
IBM Global
IBM Agile Training -
IBM Global Business Services
Project Management Professional (P.M.P) -
Project Management Institute (PMI)
CRM Certification: Siebel Certified Core Consultant - Siebel 6.0, Siebel 7.0
Siebel University
Master’s in Business Administration (M.B.A) - Systems & Finance
Regional Engineering College
Bachelor of Engineering (B.E.) - Mechanical
CEG, Anna University