Summary
Overview
Work History
Education
Skills
Hobby: Loves to cook and paint
Timeline
Generic

Pradeepa Sunder

Southport, Goldcoast,Queensland

Summary

Enthusiastic and highly motivated individual, return to work Mom, with proven ability to grasp and apply concepts quickly and effectively in challenging environments. Seeking an opportunity to apply my skills and grow along into the management.

Overview

6
6
years of professional experience

Work History

Front of House

Airport Retails Private Limited
03.2019 - 12.2020
  • Gracefully provided friendly customer service by taking orders, running 1000plus orders, making and supplying beverages
  • Maintained high standard of service during high-volume, fast-paced operations
  • Resolved guests complaints while maintaining positive customer environment
  • Adhered to safe work practices, food safety regulations, and corporate guidelines
  • Utilized upselling techniques to maximize revenue and increase customer satisfaction
  • Maintained cleanliness as per company policies
  • Handled cash registers during opening and closing shifts
  • Supported Back of House staff members during busy times
  • Excellent coordination with fellow Team members
  • Trained as Barista by Outlet Manager
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations

Front Office Executive

GMR Hyderabad International Airport
08.2015 - 05.2016
  • Perfectly managed front office desk at Hyderabad International Airport administration office
  • Handled over 200 incoming and outgoing calls daily on Board and communicated with respective departments
  • Responsible for booking Conference Rooms using software portal
  • Assisted Facilities and Management department in daily operations
  • Assisted in organizing office celebrations and functions conducted by Facilities & Management department
  • Drafted memos, letters, emails and wall posters for managers and executive staff members.
  • Built and maintained excellent relationships with company staffs through timely response to inquiries and going above and beyond to accommodate requests
  • Trained new staffs in Front of desk operations

Pre School Teacher

School of Wonder Kids
07.2014 - 04.2015
  • Maintained organized, fun and interactive classroom to help children feel safe
  • Utilized creative techniques to keep kids engaged in classroom
  • Developed innovative activities to engage young children in learning process
  • Helped children develop socially, emotionally, physically using creative lesson plans
  • Helped new preschool children get used to classes by giving one-on-one support
  • Established positive relationships with students and families
  • Provided helpful feedback to parents on regular or as-needed basis

Education

Bachelor of Science - Communication & Computer Science

SASTRA University
Tamil Nadu, India
05.2012

Early Childhood Education
Goldcoast

Skills

  • Good Communication skills
  • Personable and Approachable
  • Organized and Detail oriented
  • Maintaining Clean Work Areas
  • POS Systems Operations
  • Resolving Disputes
  • Time Management
  • Customer Interaction
  • Listening Skills
  • Quick learner
  • Call Answering and Routing
  • Fast acting

Hobby: Loves to cook and paint

I enjoy cooking. A good food is something that satisfies the stomach and the soul. I love the feel, when my family and friends enjoy my cooking. As a creative person and a vegetarian, I love add little twists to a dish or making something of my own. I'm best in the Indian cuisine. My husband who is a Chef himself, loves and appreciates my cooking, which boosts my energy by tons. Sometimes I involve myself in painting using acrylics and watercolour.

Timeline

Front of House

Airport Retails Private Limited
03.2019 - 12.2020

Front Office Executive

GMR Hyderabad International Airport
08.2015 - 05.2016

Pre School Teacher

School of Wonder Kids
07.2014 - 04.2015

Bachelor of Science - Communication & Computer Science

SASTRA University

Early Childhood Education

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Pradeepa Sunder