Praneel Sabapathy
Gold Coast,QLD
Summary
Dedicated professional skilled in customer service and optical assistance, with a proven track record in patient care and administrative efficiency. Committed to enhancing the customer experience and supporting healthcare professionals in meeting patient needs.
Overview
3
3
years of professional experience
Work History
Optical Assistant
Specsavers
Southport, QLD
01.2025 - Current
- Assisted customers with selecting appropriate eyewear and lenses.
- Performed adjustments on eyewear for optimal fit and comfort.
- Scheduled appointments for eye examinations and follow-up visits.
- Collaborated with optometrists to ensure patient needs were met effectively.
- Operated optical equipment for measuring prescriptions and fittings.
- Performed administrative duties such as data entry and filing paperwork.
- Adhered to health regulations regarding sanitation standards in the workplace.
- Demonstrated how to properly insert and remove contact lenses.
Nightfill Assistant Manager
Woolworths
Coomera, QLD
11.2022 - Current
- Assisted in managing daily store operations and team performance.
- Trained new employees on customer service standards and operational procedures.
- Handled customer inquiries and resolved issues effectively and efficiently.
- Supported promotional events by organizing displays and engaging customers.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
Education
Bachelor of Biomedical Science - Biomedical Sciences
Southern Cross University
NSW12-2029
High School Diploma -
Assisi Catholic College
Gold Coast 11-2021
Skills
- Customer service
- Team building
- Data entry
- Equipment operation
- Conflict resolution
- Appointment scheduling
- Health regulations
- Employee training
- Eye examination assistance
- Optical equipment maintenance
- Patient care
- Visual field testing
- Prescription interpretation
Timeline
Optical Assistant
Specsavers
01.2025 - Current
Nightfill Assistant Manager
Woolworths
11.2022 - Current
Bachelor of Biomedical Science - Biomedical Sciences
Southern Cross University
High School Diploma -
Assisi Catholic College