Prantika Dasgupta
Brisbane,QLD
Summary
Accomplished Digital Business Analyst specializing in digital channels- native/hybrid apps and web with adaptive and analytical ability. Have also worked in other roles as Scrum Master, Product Owner and 2IC of Delivery Manager. Extensive experience in Digital touch-point implementations from inception to release for financial giants like LGIA super, Citibank, Credit Suisse, Suncorp Bank, Reliance Payments Bank, Allianz Partners etc. Highly proficient in creating overall roadmap, product strategy, product planning, project planning, flight plan creation, resource and budget allocation, reporting, market/competitor analysis, business and process Analysis, Stakeholder management, Workshop Facilitation, Customer journey mapping, Stakeholder management, Requirement modelling.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Digital Business Analyst/ Product Owner / /Scrum Master
Suncorp Bank
Brisbane, QLD
07.2019 - Current
- Delivered PayID , Open banking Mandate, Fixed Deposit, Identity Replatform , Auto Add account projects.
- Worked as Digital Business Analyst for over 3 years, 1 yr as PO, 1 yr as Scrum Master
- Work with UX ,legal, analytics, marketing, technology, architect, fraud, customer support to come up with a feature and delivery plans
- Manage cross functional team to deliver banking features iteratively to solve customer problems.
- Key responsibilities include Identify and elicit business and technical/functional requirements for new features for Suncorp Mobile Banking App , Create product roadmaps, project plans, manage and groom backlog, status reporting, manage dependencies,resource planning and mapping across initiatives, BA capability building
Technical Business Analyst/Scrum M
Allianz Worldwide Partners
Brisbane, QLD
07.2018 - 07.2019
- Migrate paper-based onboarding to Salesforce by creating the design of Salesforce Sales channel productIdentify and capture client's requirement specific to Travel Insurance, Emergency Home Assistance by conducting information-gathering sessions with the clients and business stakeholders to gain a detailed understanding of the requirements and challenges
- Key responsibilities were to continuously interact with clients to identify their pain points and provide them with solutions by optimizing product, create workflow, prototypes for Salesforce and B2B and B2C websites, debug API to ensure integration with client,maintain overall roadmap, product strategy, create business process,utilize Agile methodology to manage sprints, prioritize tasks, and track progress throughout the project lifecycle.
Digital Business Analyst
Elabor8
Brisbane, QLD
01.2018 - 07.2018
- Delivered Website Re-platform (Site core) for LGIA super
- Key responsibilities were building a cohesive roadmap of work,establisheing Agile practices ,Requirement Management,Issue Management,Workshop facilitation , PI planning, update Mock-ups, make UX decisions ,Facilitate communication and reporting to the Executive and leadership teams on the product agenda and prioritization of product initiatives
- Track, measure and be accountable for achieving product KPIs and success measures based on SEO results and sales funnel conversion.
Senior Product Consultant
Capgemini
Pune, Maharastra
11.2016 - 09.2017
- Digital Product Analyst for mid-sized/large deals for Banking and Financial Services in an agile delivery model
- Develop an understanding on technologies like Angular js, Back base, Dojo etc
- Key responsibilities were to Work on End to End understanding of RFP, research on current technologies and banking products, respond to RFP/RFI & RFQ, create Use cases and Proposal,Project Plan, Resource loading, solution for translation into commercials.
Senior Product Consultant
Edgeverve
Pune, Maharastra
08.2016 - 11.2016
- Work as a Payments and Liabilities consultant/product consultant in an Agile model and provide solution using Finacle Core banking platform product
- Key responsibilities were establishing product vision and strategy, create tactical and achievable goals for the team ,Provide subject matter expertise and business knowledge of the product,Represent voice of customer (VOC) , conduct workshop, maintain and refine backlog,bridge the gap between business, integration, customization, and delivery teams.
Digital Business Analyst/ Scrum Master
Wipro
Kolkata, West Bengal
01.2009 - 08.2016
- Worked as Business Analyst and Scrum Master for various clients like Citi bank, INQ Mobile, Credit Suisse and Suncorp Bank.
- Key responsibilities were to perform pre-project analysis (Risk Analysis, Stakeholder Analysis, GAP Analysis, workflow & process diagrams), Business requirement document and Functional requirement document creation, define product vision and value, set up Agile center of excellence, daily status reports, Identify & document Interface details for handshake with other applications
- Implement Digital Banking solution for the UK, Czech, Hungary, Russia, UAE and Turkey
Education
Bachelor of Technology- Electronics & Communication Engineering -
01.2008
Skills
- Business Analyst
- Project Management
- Agile Consultation
- Product Ownership
- Solution Designing
- User Experience
- Visual Facilitation
Certification
- Certified Scrum Master
- Certified Scrum Product Owner
- Safe 4 Certified Agilist
- Kanban System Design- KMP I
- Bikablo Basics
- UX Design - Peak XD
- ICP-ASD
- ICP-APM
References
Available on Request
Timeline
Digital Business Analyst/ Product Owner / /Scrum Master
Suncorp Bank
07.2019 - Current
Technical Business Analyst/Scrum M
Allianz Worldwide Partners
07.2018 - 07.2019
Digital Business Analyst
Elabor8
01.2018 - 07.2018
Senior Product Consultant
Capgemini
11.2016 - 09.2017
Senior Product Consultant
Edgeverve
08.2016 - 11.2016
Digital Business Analyst/ Scrum Master
Wipro
01.2009 - 08.2016
Bachelor of Technology- Electronics & Communication Engineering -
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