Prashant Gupta
Sydney,NSW
Summary
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Deli fresco
Bondi Junction, Sydney
07.2024 - Current
- Greeted customers and provided friendly customer service.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Maintained accurate records of transactions using the point-of-sale system.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
Barback
Shell house,
Wynyard, Sydney
08.2023 - Current
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, and juices.
- Cleaned the bar area including counters, glasses, and utensils throughout the shift.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Restaurant Manager
Shivani Sweet House
India, Khatima
03.2019 - 06.2023
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed accounts payable, accounts receivable, and payroll.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Greeted customers upon entering the store with a friendly attitude.
- Provided excellent customer service during every journey.
Education
M.D. - Master in Information Technology
Sydney International School of Technolo
Townhall NSW03-2024
Bachelor of Arts - Accounting And Business Management
MJP Rohilkhand University
India 05-2023
High School Diploma -
Hatmen College
Binda, NSW03-2020
Skills
- Order coordination
- Cash Handling
- Customer Service
- Check processing
- Guest Services
- Payment Collection
- Positive and professional
Languages
English
Full Professional
Hindi
Native/ Bilingual
Nepali
Full Professional
punjabi
Elementary
Accomplishments
Many times I was appreciated by my senior manager or owners, because of my hard work and managing things very nicely working or helping nature with customers and staff members. Sometimes I get some rewards like a bonus from the organization where I work.
Affiliations
Trying to manage the time so well with my work or daily life believe in hard work. While is always hungry to learn new things in daily life.
References
References available upon request.
Timeline
Customer Service Cashier
Deli fresco
07.2024 - Current
Barback
Shell house,
08.2023 - Current
Restaurant Manager
Shivani Sweet House
03.2019 - 06.2023
M.D. - Master in Information Technology
Sydney International School of Technolo
Bachelor of Arts - Accounting And Business Management
MJP Rohilkhand University
High School Diploma -
Hatmen College
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