Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Prashant Gurung

Parramatta,NSW

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

3
3
years of professional experience

Work History

Manager

pop up butchery & bakery P/L
Bondi Beach
01.2022 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Crew Coach

mcdonalds
Maroubra, Nsw
01.2022 - 06.2023
  • Actively participated in recruiting efforts by screening potential candidates for open positions.
  • Mentored junior crew members in developing their skillsets while providing them with guidance on career development opportunities.
  • Provided coaching sessions for employees struggling with job duties or having difficulty meeting expectations.
  • Ensured safety protocols were followed at all times by monitoring staff behaviors and providing corrective actions when necessary.
  • Provided feedback to team members on their performance, progress and areas of improvement.

Education

High School Diploma -

AHIC
09-2025

Skills

  • Staff Development
  • Staff Management
  • Staff Training and Development
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Time Management
  • Product Management
  • Budget Control
  • Performance Evaluations
  • Expense Tracking

References

References available upon request.

Timeline

Manager

pop up butchery & bakery P/L
01.2022 - Current

Crew Coach

mcdonalds
01.2022 - 06.2023

High School Diploma -

AHIC

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Prashant Gurung