Growth-oriented SAP Ariba consultant with over 17 years of seamlessly integrating SAP systems into business practices. Certified in Ariba Procurement and Integration, demonstrated proficiency in implementing and enhancing Ariba suite applications. Recognized for excellence in process improvement, system integration, and stakeholder management across various industries.
Collaborative educator building relationships with varying business units and driving growth through IT-based solutions. Thoughtful troubleshooter, providing comprehensive solutions to systemic issues. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Woolworths Group LTD.
Mckenzie Group Consulting (Jul 2013 - Jul 2017)
Ernst & Young (Jul 2017 - Jul 2018)
Walmart Inc (Feb 2010 - May 2010)
Baxter International (May 2010 - Jul 2013)
American Express Bank
1. Implementation and Integration:
- Successfully led the implementation of SAP Ariba Procurement module, resulting in a 30% reduction in procurement cycle times.
- Integrated SAP Ariba with SAP ECC, streamlining procurement processes and achieving seamless data synchronization.
2. Process Improvement:
- Implemented automated approval workflows in SAP Ariba, reducing approval times by 50% and enhancing process efficiency.
- Identified and resolved performance bottlenecks in SAP Ariba application through node balancing and database index optimizations, improving system responsiveness by 40%.
3. Support and Troubleshooting:
- Managed daily L2 and L3 support for SAP Ariba, achieving a 95% resolution rate within SLA targets.
- Led troubleshooting efforts for critical issues, resulting in a 50% reduction in escalations and improved customer satisfaction.
4. Project Management:
- Led cross-functional teams in all phases of SDLC for SAP Ariba projects, ensuring on-time and within-budget delivery of solutions.
- Managed migration of SAP Ariba configurations and data across multiple environments, minimizing downtime and ensuring smooth transitions.
In my previous role as an Ariba Consultant and Subject Matter Expert (SME) with Coles on a contracting basis, I focused on enhancing products and services for our customers' Source to Pay Program. My deep understanding of the Ariba suite includes Procurement, Sourcing, Contracts, Guided Buying, Catalog Management, Supplier Lifecycle Performance (SLP), and Supplier Risk modules.
I have considerable experience with integration channels like CIG (Cloud Integration Gateway) and Web Services, as well as ITK (Integration Tool Kit) for connecting Ariba with ERPs such as SAP ECC, S4 HANA, and Oracle JD Edwards. From November 2006 to 2014, I worked extensively on enhancing and resolving bugs in On-Premise Ariba applications using Java, Ariba Query Language (AQL), Ariba Markup Language (AML), and XML.
Throughout my career, I have been involved in all phases of the Software Development Life Cycle (SDLC) including Analysis, Design, Build, Testing, and Implementation, with a consistent focus on preparing comprehensive Unit and System Integration test plans and ensuring their successful execution.