Preethi Panduranga Rao
Sydney,NSW
Summary
• 7 years of experience in Salesforce Testing, Functional Testing, Data Migration Testing, Web Services / API Testing, Integration Testing, System Testing, Regression Testing, GUI Testing, User Acceptance Testing (UAT) & Business Readiness Testing (BRT)
• Performed End-to-End to ensure seamless and complete integration of upstream systems into Salesforce.
• Managed Salesforce application user profiles, roles, permissions, generating security tokens and validation rules.
• Experienced in data management, including backing up, importing, exporting, updating, mass deleting, and mass transferring records using Data Import Wizard and Data loader.
• Worked in an Agile (Scrum) environment, involved in reviewing user stories, and participated in Daily Scrums, Iteration Planning, and Release Planning Meetings (RPM), with extensive experience using JIRA and Confluence.
• Experience having played different roles performing - Test Execution, Test Estimation, Impact Assessment, Scenario Matrix, Test Coordination with multiple resources from different geographical locations.
• Ownership and responsibility for creating and managing the Test Strategy Document, Project Test Agreement (PRA Report), Test Acceptance Criteria, Test Summary Report, Detailed Test Plan, Test Cases based on Functional/Business requirements, Estimates, and Status reports.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Freelance: Salesforce Business Analyst/Cloud Admin/Salesforce Test Analyst
Known Folks
04.2024 - Current
- Key player in building and launching AussieClap's Minimum Viable Product (MVP), the first version of their online platform for booking home services like cleaning and repairs
- This involved working on every part of creating the product, from understanding what customers needed to building the technology
- Built a comprehensive lead-to-cash process within Salesforce, automating lead capture, qualification, quoting, order creation, and invoicing
- This streamlined the sales process, reduced manual effort, and improved data accuracy
- Responsibilities include meeting with business partners to determine business, data, and functional requirements, leading sprint planning and tracking in Jira, identifying, evaluating, and communicating issues, risks, and benefits for existing and proposed solutions, performing gap analysis of 'As-Is' and 'To-Be' to define objectives and scope, translating functional requirements into technical specifications, designing the technical architecture of the MVP, leveraging Salesforce expertise to build custom objects, fields, validation rules, workflows, and approval processes, importing, exporting, and querying data from Salesforce, writing test plans, test strategies, test scripts, executing test scripts, and defect management, performing Production validation testing after deployments, designing and implementing the execution of regression and functional tests, involvement in release planning and business review meetings, and developing Reports and Dashboards in Salesforce Lightning.
Training & Internship
Mr and Mrs Cloud
01.2024 - 03.2024
- Mr and Mrs Cloud is a leading technology training company who are both a Salesforce authorized training partner and an AWS authorized training partner
- Knownfolks are a trusted technology experts and the driving force behind Mr
- And Mrs
- Cloud
- Empowering global businesses to thrive through tailored AI, Cloud, Data, and Cybersecurity solutions
- Tasks & Project Learnings include cohort-based learning environment, using Salesforce authorized content and following Agile SAFe methodology to plan/design/build/deploy 120+ Application features, configuring and managing user profiles, roles, and permissions, creating processes, validation rules, and workflow rules to automate complex logic, gaining hands-on familiarity with distinct sandbox types, change sets for efficient and controlled deployment, constructing multi-step approval processes, building custom applications, tabs, and pages, managing record access, establishing master-detail, lookup, and many-to-many relationships, creating custom fields, developing Lightning email templates, working on Salesforce fundamentals, administrator responsibilities, feature and object access, Salesforce record access, customization of standard functionality and user interface, data management, declarative automation, and analytics, establishing queues and assignment rules, producing insightful reports and dashboards, customizing business processes, record types, and paths, utilizing Screen flows, record-triggered flows with decision elements to automate tasks and processes.
Senior Test Analyst
Foxtel Media - Australia
05.2022 - 03.2023
- Project involved End to End, Integration and Regression testing different components of Linear Scheduling System from Schedule creation to asset transfers and media playout system
- Responsibilities include designing and implementing comprehensive test strategies aligned with project goals, utilizing QTest to create, manage, and maintain a robust suite of test cases, conducting System Integration Testing (SIT) to verify seamless interaction between system components, performing comprehensive Regression Testing, conducting End-to-End Testing to validate complete business processes and user workflows, utilizing Postman for API testing, employing Putty to access and analyze system logs, implementing and maintaining a structured defect tracking and resolution process using JIRA, conducting user demos, utilizing Nomad for testing containerized applications and validating deployment configurations, assisting in planning and executing non-functional tests, compiling regular comprehensive test reports and summaries, mentoring junior team members in testing methodologies and best practices, and developing and maintaining comprehensive test documentation in Confluence.
Test Analyst
Australian Curriculum, Assessment and Reporting Authority(ACARA)
02.2022 - 04.2022
- Responsibilities include end-to-end cross-platform testing to ensure software functionality and consistency across multiple operating systems and web browsers, executing test cases to validate application performance on various web browsers and devices, utilizing a CSV-based cross-platform test matrix to improve test coverage and planning efficiency, conducting extensive browser compatibility tests, updating test cases to address new features and changes, conducting thorough retesting of resolved issues, and ensuring complete resolution.
QA Tester
AC Nielsen
02.2011 - 07.2012
- Responsibilities include developing comprehensive System Integration Testing (SIT) strategies, designing data-driven test scenarios, conducting thorough execution of test cases, validating custom SQL queries and stored procedures, generating detailed test summary reports, implementing a defect logging process, maintaining up-to-date test documentation, working collaboratively with business stakeholders, conducting comprehensive regression testing, and proactively identifying opportunities to enhance testing processes.
Test Analyst
Standard Chartered Bank Malaysia
04.2010 - 03.2012
- Played a key role in Testing and quality assurance of a large-scale data warehouse solution designed to consolidate data from multiple banking systems
- Responsibilities include creating detailed test cases, performing thorough data validation using SAS and SQL queries, verifying the accuracy of ETL processes, executing end-to-end testing of internet banking processes, leading SIT closure activities, coordinating with cross-functional teams, preparing detailed test summary reports, facilitating UAT sessions, performing comprehensive regression testing, developing and maintaining detailed test documentation, and proactively identifying opportunities to enhance testing processes.
Software Tester
Network of Electronic Transfers (NETS, Singapore)
02.2009 - 08.2009
- Responsibilities include developing comprehensive high-level test scripts, creating detailed test cases, utilizing QuickTest Professional (QTP) for automated testing, conducting end-to-end testing, and analyzing test results.
Quality Assurance Associate
Oracle India Pvt Ltd
09.2006 - 10.2007
- Responsibilities include conducting comprehensive functionality testing across different PeopleSoft products, utilizing WinRunner for test automation, executing automated test scripts, analyzing test results, reporting defects and issues, maintaining test documentation, and working collaboratively with stakeholders.
Test Engineer
Infosys technologies
08.2005 - 09.2006
- Responsibilities include conducting initial primary testing and smoke testing, performing user interface (UI) testing, preparing detailed test cases, generating status reports, conducting thorough data interface testing, conducting end-to-end black box testing, conducting data validation and verification, utilizing Oracle 11i for database testing, ensuring user experience meets design specifications, logging defects and issues, and providing updates on testing progress.
Education
Bachelor of Science (Mathematics and Computer Science) -
Bangalore University
Skills
- Salesforce: Workflow Management, Data Modeling, Data Loader, Service Now, Workbench, Bit Bucket, Service Now, Approval Process, Process Builder, Flow Builder, Reports & Dashboards
- Test Automation: QTP, Win Runner
- Test Management: qTest, Test Director
- Programming Language: Python Programming
- API Testing: Postman, Swagger UI
- Version Control: Git, Bitbucket, Clear Case
- Database: Oracle, SQL Server
- Agile: JIRA, Confluence
- Other Tools: Putty, HashiCorp NOMAD, Lucidcharts
Certification
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- PCEP – Python Certified Entry Level Programming
- ISTQB Certified Tester Foundation Level
- ISTQB Certified Tester Foundation Level - Agile Tester
Domainknowledge
- Banking (Payment & Financial Services)
- Media & Broadcast
- Education
- Enterprise Software & Business Applications
Personal Information
Visa Status: Australian Permanent Resident
Timeline
Freelance: Salesforce Business Analyst/Cloud Admin/Salesforce Test Analyst
Known Folks
04.2024 - Current
Training & Internship
Mr and Mrs Cloud
01.2024 - 03.2024
Senior Test Analyst
Foxtel Media - Australia
05.2022 - 03.2023
Test Analyst
Australian Curriculum, Assessment and Reporting Authority(ACARA)
02.2022 - 04.2022
QA Tester
AC Nielsen
02.2011 - 07.2012
Test Analyst
Standard Chartered Bank Malaysia
04.2010 - 03.2012
Software Tester
Network of Electronic Transfers (NETS, Singapore)
02.2009 - 08.2009
Quality Assurance Associate
Oracle India Pvt Ltd
09.2006 - 10.2007
Test Engineer
Infosys technologies
08.2005 - 09.2006
Bachelor of Science (Mathematics and Computer Science) -
Bangalore University
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