Preety Basnet
517/90 Swain ST Gungahlin,ACT
Summary
Dedicated and compassionate aged care professional with a Certificate IV in Age Care and a proven track record of providing high-quality care to elderly individuals. Seeking a position in the aged care sector where I can leverage my skills, experience, and flexibility to contribute to the well-being of residents.
Overview
1
1
Certification
Work History
Customer Service Representative
Woolworths
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Student
Pines Living Age Care
01.2024 - 02.2024
Education
Certificate IV in Age Care -
Quantum Training
01.2024
Skills
Proficient in providing personal care and assistance to elderly individuals
Strong knowledge of injury preventionSkills
Strong communication and interpersonal skills
Ability to handle challenging situations with empathy and patience
Knowledge of health and safety procedures in aged care First Aid Certificate
Certification
Valid Police Check
Working with Vulnerable People Card
Vaccination History (including COVID vaccination status as per current guidelines)
Manual Handling Certificate
Documentation of scope of practice.
First Aid Certificate.
Timeline
Student
Pines Living Age Care
01.2024 - 02.2024
Customer Service Representative
Woolworths
11.2023 - Current
Certificate IV in Age Care -
Quantum Training
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