Prerna Prakash
Bangalore,Karnataka
Summary
Experienced IT professional skilled in project and program development. Proactively defines product vision, manages backlogs, and facilitates stakeholder engagement. Applies expert judgement to overcome obstacles and ensures team success in fast-paced environments. Proficient in various project tracking tools, specializing in Jira customization and agile methodology adoption.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scrum Master
Commonwealth Bank of Australia
07.2023 - Current
- Handled three teams of Size 7 and 8 team members under payments crew
- Knowledge of payments system worked on initiatives for token deletion, card modernization, recurring payments, prevention of fraud and scams using two-way push notification
- Experience in handling on boarding of new squad
- Have facilitated Inception and Increment Planning with two squads back-to-back
- Created team from scratch in JIRA and tracked different metrices
- Coached teams to self-organize and grow cross-functionally
- Track and communicate team velocity and sprint/release progress
- Utilizing JIRA to track iterative development, creating and tracking issues/product impediments
- Driving initiatives at Scrum Master chapter level across all the crews and teams within Bankwest
- Coaching team leads to transform into Scrum masters
- Organizing scrum of scrum call to ensure smooth functioning of scrum teams of a crew
- Creating high performance self-organizing scrum teams
- Managing dashboard and reports creation for higher management and facilitating increment and sprint showcases with leadership team
Scrum Master
LTIMindtree
10.2022 - 06.2023
- Company Overview: Client: Unilever (Data Analytics)
- Total team size of 8 members for data analytics project
- Coached teams to self-organize and grow cross-functionally
- Track and communicate team velocity and sprint/release progress
- Participating in SoS and handling and tracking the dependencies
- Conducting all the Sprint Ceremonies like sprint planning, daily stand up, sprint review and sprint retro
- Tracking the improvement and retrospective items
- Utilizing JIRA to track iterative development, creating and tracking issues/product impediments
- Organizing scrum of scrum call to ensure smooth functioning of scrum teams of program
- Creating high performance self-organizing scrum teams
- Managing dashboard and reports creation for higher management
- Responsible for escalating impediments to Sr
- Management
- Facilitate scrum ceremonies (backlog refinement, sprint planning, demo, retrospectives, daily stand-ups, etc.)
- Client: Unilever (Data Analytics)
Scrum Master
TCS
11.2021 - 09.2022
- Company Overview: Client: Delta Airlines
- Facilitating 2 teams
- Team A Size 8, Team B Size 8 for airline miles program
- Conducting all the ceremonies for both the scrum teams
- Track and communicate team velocity and sprint/release progress
- Representing team on the SOS
- Coaching the team members so that they can work with high coordination
- Coaching the team so that they maintain Jira hygiene
- Capacity Planning
- Helping team to improve in engineering practices
- Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution
- Customer provided positive feedback
- Client: Delta Airlines
Scrum Master
TCS
06.2019 - 10.2021
- Company Overview: Client: HSBC
- Facilitating 1 team of Size 10
- Conducting all the ceremonies for the scrum team for the move money journey project for different countries
- Track and communicate team velocity and sprint/release progress in a multi-vendor environment
- Created different metrices such as burn down chart, average velocity, CFD, Average cycle time for higher management
- Representing team on the SoS
- Coaching the team members so that they can work with high coordination
- Coaching the team so that they maintain Jira hygiene
- Capacity Planning
- Helping team to improve in engineering practices
- Client: HSBC
Business Analyst
TCS
05.2015 - 04.2017
- Company Overview: Client: Qualcomm
- Validated and discussed the wireframes with the development team and with the customer
- Prepared SRS document to take sign off from client
- Prepared and maintained Requirement Traceability Matrix
- Prepared MOM and handled ad-hoc requests from client and conducted functional testing
- Prioritized the backlog according to business value and stakeholder input
- Reviewed test cases, daily, weekly, and monthly reports
- Getting Sign offs from different stakeholders like business, technical teams, design teams etc
- Reviewed project implementation plan with the project leads
- Monitored project activities, RAG status and updating relevant stakeholders
- Responsible for escalating impediments to Sr
- Management
- Client: Qualcomm
IT Analyst + Developer
TCS
10.2012 - 05.2015
- Company Overview: Client: Qualcomm
- Requirement Gathering of the application from end to end
- Development of the application using Drupal, CMS, HTML, CSS, jQuery
- Testing of the application, development and POC
- Communicating with the stakeholders and reporting
- Worked on the Drupal CMS (version 6,7 and 8) for different applications
- Followed SDLC, Waterfall approach in the project
- Client: Qualcomm
Education
Master of Business Administration - Marketing
West Texas A&M University
Canyon, TexasB. Tech - Information Technology
BIT Sindri
Dhanbad, V.B.U.Skills
- Strategic Resource Allocation
- Workflow Analysis
- Sprint Planning
- Proficient in Agile Frameworks
- Technical understanding
- Collaborative Meeting Engagement
- Customer interaction
- Scrum processes
- Requirements Gathering
- Presentation Skills
- Effective Team Facilitation
Certification
- Certified Scrum Product Owner, Scrum Alliance
- Certified Scrum Master, Scrum Alliance
- ICAP Agile Coach Practitioner
Timeline
Scrum Master
Commonwealth Bank of Australia
07.2023 - Current
Scrum Master
LTIMindtree
10.2022 - 06.2023
Scrum Master
TCS
11.2021 - 09.2022
Scrum Master
TCS
06.2019 - 10.2021
Business Analyst
TCS
05.2015 - 04.2017
IT Analyst + Developer
TCS
10.2012 - 05.2015
- Certified Scrum Product Owner, Scrum Alliance
- Certified Scrum Master, Scrum Alliance
- ICAP Agile Coach Practitioner
Master of Business Administration - Marketing
West Texas A&M University
B. Tech - Information Technology
BIT Sindri
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