Princess Diane Natonio
Eastwood,NSW
Summary
-Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employer with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organisational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Mcdonalds
Townhall , Nsw
11.2022 - 01.2023
- Working for this multi-national enterprise has assisted me in gaining many skills within the hospitality sector.
- Increased customer communication and problem solving skills
- Financial knowledge as I’ve had to conduct Daily Cash flow statements and conduct daily profit margins
- The ability to efficiently work in a face pace work environment able to handle multiple tasks at once to effectively complete tasks in a timely manner
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Waitress
China fusion
Marrickville, NSW
02.2022 - 08.2022
- Using my hospitality training via high school, this job has enhanced both my knowledge and experience within the hospitality industry. During this role I’ve conducted the following.
- Conducted online and industry standard training on food safety, food preparation and customer service standards.
- Uses my skills to train newer employees on how to operate on an industry wide standard.
- Effectivelyconducting multiple waitressing tasks whilst maintaining companys operating standards
- Assisted in developing and implementing strategies to increase overall company standards of food quality and food services
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
Education
High School Diploma -
JJ Cahill Memorial High School
Mascot, NSW09.2023
Criminology -
Macquarie University
SydneySkills
- Calm Under Pressure
- Dependable and Responsible
- Organizational Skills
- Food Service
- Engaging Personality
- Customer Service
- Cash Handling
- Payment Collection
- Guest Services
Languages
English
First Language
English
Advanced (C1)
C1
Filipino
Advanced (C1)
C1
Timeline
Crew Member
Mcdonalds
11.2022 - 01.2023
Waitress
China fusion
02.2022 - 08.2022
High School Diploma -
JJ Cahill Memorial High School
Criminology -
Macquarie University