Princess Twinkle Magdaong Baranda
Carlton,NSW
Summary
Hardworking and enthusiastic catering attendant trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
9
9
years of professional experience
Work History
Catering Assistant
Gate Gourmet
04.2023 - Current
- Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
- Enhanced event experiences by providing exceptional food and beverage service to clients.
- Anticipated potential challenges during events through proactive planning strategies, resulting in fewer disruptions or last-minute changes.
- Maintained a clean and organized serving area for optimal efficiency during events.
Room Attendant
Pullman Sydney Airport Hotel
02.2023 - 04.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Customer Service Virtual Assistant
Middle GA Locksmith
09.2021 - 02.2023
- Dispatches information to technicians promptly and accurately.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
Table Games Dealer
Okada Manila
05.2019 - 03.2022
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
Online Customer Service Representative
Avas Flowers
11.2020 - 06.2021
- Takes customer service related calls from florists and customers.
Customer Service Representative
Concentrix
05.2017 - 02.2017
- The front line of support for clients and customers and help ensure that customers are satisfied with products, services, and features.
Front Office Associate
Limketkai Luxe Hotel
12.2015 - 01.2017
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
- Managed reservation system, accurately inputting bookings and managing cancellations or changes.
Education
MBA - Entrepreneurship
Universal Business School Sydney (UBSS)
Level 10, 233 Castlereagh Street, Sydney New South08.2025
Bachelor of Science in Tourism Management -
Liceo de Cagayan University
01.2016
Skills
- Reliability and punctuality
- Team Management
- Chef support
- Inventory Monitoring
- Hand-Eye Coordination
- Customer Service
- Relationship Building
- Problem-Solving
- Customer Engagement
- Attention to Detail
- Supply Restocking
- Flexible and Adaptable
Keyskillssummary
- Customer Service
- Administrative Assistant
- Phone Communication
- Data Entry
- Customer Support
- Virtual Assistance
- Order Fulfilment
- Microsoft Office
- Time Management
- Following Procedures
- Resolves Conflict
References
Available upon request
Hobbies and Interests
- Travelling
- Singing
- Community Involvement
Timeline
Catering Assistant
Gate Gourmet
04.2023 - Current
Room Attendant
Pullman Sydney Airport Hotel
02.2023 - 04.2023
Customer Service Virtual Assistant
Middle GA Locksmith
09.2021 - 02.2023
Online Customer Service Representative
Avas Flowers
11.2020 - 06.2021
Table Games Dealer
Okada Manila
05.2019 - 03.2022
Customer Service Representative
Concentrix
05.2017 - 02.2017
Front Office Associate
Limketkai Luxe Hotel
12.2015 - 01.2017
MBA - Entrepreneurship
Universal Business School Sydney (UBSS)
Bachelor of Science in Tourism Management -
Liceo de Cagayan University
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