Princess Vanessa Young
Muirhead,NT
Summary
Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administration Assistant
Mediserve Nursing Agency
11.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organisation and management.
- Booking nurses and carers to various hospitals and aged care through online portals and over the phone.
- Achieving minimum booking numbers of nurses and carers on a daily basis.
- Sourcing suitable candidates in a timely manner.
- Screening, interviewing new nurses and carers and checking their documents are in order as per NT Health compliance.
- Onboarding nurses to hospitals and facilities as required.
- Conducting reference check for new nurses and carers.
- Monitoring and updating staff compliance.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Party Host
Kingpin Bowling
11.2024 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
- Led creative games and activities to engage and entertain guests during events.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
- Maintained best communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
- Contributed to company growth by upselling additional services or products.
Student Wellbeing Officer (Placement)
NT Department Of Education and Training
07.2024 - 11.2024
- Created and managed readiness assessment forms to evaluate school preparedness for Positive Behaviour and Interventions and Supports (PBIS) project implementation.
- Completed survey forms to measure accuracy and effectiveness of PBIS project across different NT school levels.
- Coordinated and communicated with Positive Behaviour Intervention (PBI) coaches to facilitate data collection and updates on school progress with PBIS project implementation.
- Daily monitoring and updating of school assessment data forms to ensure effective reporting and data collection.
- Maintained accurate records and documented minutes during weekly PBIS implementation group meetings.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Gathered, organised and input information into MS Excel database.
Education
Master of Social Work (Qualifying)
11-2025
Bachelor of Science - Nursing
05-2010
Skills
- Office administration
- Data entry
- Telephone reception
- Office management
- Data organisation
- Records management systems
- Document management
- Team collaboration
- Effective communication
Certification
- Working with Children Check
- National Police Check
- First Aid, CPR, and Basic Emergency Life Support
- Mental Health First Aid Australia
- Flinders NT - Cross Cultural Training
- Responsible Service of Alcohol
- Food Safety Training
- Food Allergy Training
- Understanding Child Mental Health Course
- The Impact of Trauma on the Child Course
- An Introduction to Family Partnerships for Educators Course
Timeline
Administration Assistant - Mediserve Nursing Agency
11.2024 - Current
Party Host - Kingpin Bowling
11.2024 - Current
Student Wellbeing Officer (Placement) - NT Department Of Education and Training
07.2024 - 11.2024
Charles Darwin University - , Master of Social Work (Qualifying)
Silliman University - Bachelor of Science, Nursing
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