PRITAM RAJ KARKI
Rockdale,Australia
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender Support and Customer Service
SOFITEL Sydney Wentworth
Sydney, Australia
07.2023 - Current
- Support smooth operations in a high-volume, upscale environment serving hundreds of guests daily
- Maintain impeccable cleanliness standards for bar area, equipment, and glassware
- Ensure efficient stock management and proper storage of supplies
- Deliver exceptional customer service while maintaining efficiency under pressure
- Collaborate effectively with team members to maintain workflow during peak hours
Barista & Customer Service Assistant
Sip-Shot
Birtamode, Nepal
06.2022 - 03.2023
- Handled basic coffee preparation
- Managed complete customer service cycle from taking orders to processing payments
- Operated cash register with 100% accuracy while maintaining fast service
- Received multiple positive customer reviews for exceptional service quality
- Collaborated with team members to achieve operational goals
- Maintained clean and organized work environment during busy periods
Education
Bachelor's Degree - Information Systems (Networking)
Western Sydney University
Sydney, Australia12.2027
RSA - Responsible Service of Alcohol Certification
Skills
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
- Intermediate computer knowledge
- Strong teamwork and collaboration abilities
- Effective verbal and written communication
- Problem-solving
- Shelf stocking
- Cleanliness and hygiene
- Customer assistance
- Adaptability under pressure
- Customer complaint resolution
- Satisfaction improvement
- Safe service compliance
- Menu design
- Clear and effective communication
- Engaging personality
- Bar operations management
- Responsible alcohol service
- Handling difficult customers
- Basic accounting
Certification
RSA (Responsible Service of Alcohol) Certification
Languages
- English (Fluent)
- Nepali (Fluent)
- Hindi (Fluent)
Timeline
Bartender Support and Customer Service
SOFITEL Sydney Wentworth
07.2023 - Current
Barista & Customer Service Assistant
Sip-Shot
06.2022 - 03.2023
RSA (Responsible Service of Alcohol) Certification
Bachelor's Degree - Information Systems (Networking)
Western Sydney University
RSA - Responsible Service of Alcohol Certification
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