Prithivi Pooovendran Poovendran
Dundas,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Senior Support Worker
Achieve Australia
02.2023 - Current
- Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
- Improved team communication and collaboration through the implementation of regular staff meetings and open channels for feedback.
- Delivered high-quality care to clients with diverse needs, ensuring a safe and comfortable living environment.
- Contributed to the development of person-centered care plans, promoting independence and well-being among clients.
Cleaning Assistant
Gerry's Cleaning & Property Services
01.2023 - Current
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
Transport Officer
AustraliaPost
10.2022 - 02.2023
- Improved transportation efficiency by streamlining routing and scheduling processes.
- Reduced vehicle maintenance costs through regular inspections and preventive maintenance procedures.
- Enhanced communication between transport staff and clients by implementing a centralized tracking system.
- Ensured timely deliveries for customer satisfaction with proper planning and resource allocation.
Deputy Manager
ALDI
05.2015 - 06.2022
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Managed budgets for various projects, ensuring optimal resource allocation and cost control.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
Courier Driver
Kings Transport
04.2014 - 05.2015
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Store Assistant
Aldi Supermarket
07.2011 - 03.2014
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
Education
No Degree - Certificate IV , Disability Studies
CUBE Institute
Sydney, NSW11.2022
No Degree - Certificate III , Retail Supervision
TAFE NSW
Sydney, NSW10.2014
Bachelor of Arts - Business Information Technology
University of Coventry UK
Coventry UK05.2001
Skills
- Service Coordination
- Needs Assessment
- Boundary Setting
- Training and mentoring
- Health and safety awareness
- Support plan development
- Verbal and non-verbal communication
- Incident Reporting
- Behavioral Management
- Personal Hygiene Assistance
- Records Management
- Behavior redirection
- Medication Administration
Languages
English
Full Professional
Malay
Full Professional
Tamil
Full Professional
Timeline
Senior Support Worker
Achieve Australia
02.2023 - Current
Cleaning Assistant
Gerry's Cleaning & Property Services
01.2023 - Current
Transport Officer
AustraliaPost
10.2022 - 02.2023
Deputy Manager
ALDI
05.2015 - 06.2022
Courier Driver
Kings Transport
04.2014 - 05.2015
Store Assistant
Aldi Supermarket
07.2011 - 03.2014
No Degree - Certificate IV , Disability Studies
CUBE Institute
No Degree - Certificate III , Retail Supervision
TAFE NSW
Bachelor of Arts - Business Information Technology
University of Coventry UK
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