PRIYANKA KANANI
Mansfield,QLD
Summary
Dedicated customer service professional with a track record of resolving issues efficiently and enhancing customer satisfaction. Skilled in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Night Owl Convenience Store
Customer Service Representative
west end, QLD
05.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Curry n Cask Indian Bistro
Front of House Manager
Fortitude Valley, QLD
01.2025 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
BP Fuel Station
Customer Service Representative
Kedron, QLD
03.2024 - 12.2024
- Assisted customers with inquiries and provided information about products and services.
- Handled customer complaints and resolved issues efficiently and professionally.
- Processed orders and managed transactions using the company's point-of-sale system.
- Collaborated with team members to improve service delivery and customer satisfaction.
Education
Master of Information System Management - IT Network Security
HOLMES INSTITUTE
Brisbane, QLDSkills
- IT network security
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Project management
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Night Owl Convenience Store
Customer Service Representative
05.2025 - Current
Curry n Cask Indian Bistro
Front of House Manager
01.2025 - 05.2025
BP Fuel Station
Customer Service Representative
03.2024 - 12.2024
Master of Information System Management - IT Network Security
HOLMES INSTITUTE