Priyanka Manandhar
Parramatta,NSW
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill].
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
The Indian Joint
09.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Warehouse Assistant
Noumi
08.2024 - 12.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Customer Service Representative
Bhatbhateni Supermarket
03.2022 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Gas Station Attendant
UNBN
08.2022 - 02.2023
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
Hospital Cleaner
BNC
07.2019 - 10.2021
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
- Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
Education
Bachelor of Science - Medicine
University of Wollongong
Wollongong, NSW03-2028
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Cash management
- Payment processing
- Inventory management
- Customer relationship management (CRM)
Languages
English
Full Professional
Hindi
Full Professional
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Offering time and support to shelters for the homeless, women, and animals
- Fundraising Events
- Volunteer Work
Timeline
Customer Service Cashier
The Indian Joint
09.2024 - Current
Warehouse Assistant
Noumi
08.2024 - 12.2024
Gas Station Attendant
UNBN
08.2022 - 02.2023
Customer Service Representative
Bhatbhateni Supermarket
03.2022 - 06.2023
Hospital Cleaner
BNC
07.2019 - 10.2021
Bachelor of Science - Medicine
University of Wollongong
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