Priyanka Rana
Homebush West,NSW
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
1
1
Certification
Work History
Customer service
El Jannah
02.2024 - Current
- Greet customers, provide them aid with their orders efficiently and courteously
- Respond quickly to customer inquiries and issues and actively acting on customer feedback and suggestions
- Help resolve any issues customers face with patience, empathy and understanding.
Aged Care Placement Experience
Heritage Care
05.2024 - 06.2024
- Assisted residents with daily living tasks and helped them with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Gained insights into the unique needs and challenges of elderly individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Charted daily information such as bowel, bladder, mood changes, mobility activity, behaviour, inputs, and outputs.
Education
BBA - Accounting And Business Management
Nepal Commerce Campus (NCC)
New Baneshwor, Kathmandu02.2024
Higher Secondary School Level - Business Administration And Management
Capital College And Research Centre
Balkumari, Kathmadnu01.2018
Skills
- Effective communication skills
- Ability to work effectively in a team
- Adaptability
- Attention to detail
- Time management and problem-solving skills
- Emotional support
- Patience and resilience
- Critical thinking
- Hygiene
- First aid and CPR
- Excellent customer service skills
Certification
- Certificate IV in Ageing Support
- CPR and First Aid Certificate-2024
- NDIS WC
References
Heritage Care, Botany:
Fetu Kamutoa
Sujana Basnet ( 0449938801)
El Jannah, Burwood:
Sanam Shrestha (0410007848)
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Aged Care Placement Experience
Heritage Care
05.2024 - 06.2024
Customer service
El Jannah
02.2024 - Current
BBA - Accounting And Business Management
Nepal Commerce Campus (NCC)
Higher Secondary School Level - Business Administration And Management
Capital College And Research Centre
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