Prudence White

I am a hardworking and passionate job seeker who has experience in customer service, retail, administration and hospitality.

With strong communication and interpersonal skills.

I have experience using multiple POS terminals, merchandising and various administrative tasks.

Throughout my years of employment I have adapted well to changing processes, programs and team requirements.

• Attending to clients and customers
• Answering telephone inquiries from customers
• Operating various POS, Assisted Checkouts and Registers
• Online order processing, from receiving, to filling and collection by customer
• Responding to customer enquiries and complaints by telephone and face to face
• Assisting customers to locate products in the store
• Pricing maintenance and shelf price labelling
• Stock take
• Demonstrating and explaining use and proper care of merchandise to customers

• Working knowledge of Microsoft Word, Excel and Outlook
• Answering telephones, taking messages and redirecting callers
• Preparing office communications
• Filing records and reports
• Maintaining databases
• Filing papers and documents
• Preparing reports

• Supervising youth aged 6-19
• Providing leadership training to teens
• Planning and organising activities for large groups
• Providing support, advice and counselling
• Consulting with relevant authorities, organisation and individuals regarding client’s welfare and other relevant issues

• 02/2002, 11/2005, Royal on George, Duty Manager
• 02/2001, 02/2002, CBD Nitelife, Bar Attendant/Door Sales
• 06/2000, 04/2001, Baltizaar Café/Restaurant, Waitress/bar attendant

• Certificate 3 in Hospitality Operations, NGT, 2005
• Certificate 2 in Hospitality Operations, Drysdale Institute of TAFE, 2001
• Current Drivers Licence & Vehicle, E98130
• Working with vulnerable people, 197889470, 11/28

• Erin Brindle, Store Manager, 0439 046 703
• Lani Gunn, Youth Leader, 0407 692 153