Puja Pathak
Belconnen,ACT
Summary
Dependable and professional with strong background in food services and retail. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations.
Overview
5
5
years of professional experience
Work History
Bakery Team Member
Woolworths Supermarket
01.2023 - Current
- Increased bakery sales by creating attractive and eye-catching product displays.
- Assisted in inventory management to reduce waste and optimize product availability for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Restaurant Team Member
MacDonalds
07.2019 - 01.2023
- Cleaned and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Education
University of Canberra
Canberra, ACTSkills
- Food Safety Practices
- Sanitation Procedures
- Product Presentation
- Multitasking Abilities
- Cash Handling
- Allergen Awareness
References
Labib Mahmud (Manager at Woolworth Bakery)
0433650201
Timeline
Bakery Team Member
Woolworths Supermarket
01.2023 - Current
Restaurant Team Member
MacDonalds
07.2019 - 01.2023
University of Canberra
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