Puneet Kaur

• Educated clients and families on community resources, treatment options and health care services to better manage conditions.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
• Responded to emergency situations and provided support to promote client safety and wellbeing.
• Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
• Maintained detailed records in compliance with agency standards and regulations.
• Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
• Developed and implemented training programs for care staff to enhance skills and knowledge.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

• Provided skilled, timely and level-headed emergency response to critically ill patients.
• Knows the process of SIRS reporting.
• Observed and documented patient factors such as diets, physical activity levels and behaviours to understand conditions and effectively modify treatment plans.
• Work as in charge AH to manage the floor.
• Able to handle emergencies and prioritise the needs.
• Able to provide person-centred care.
• Managing Outbreaks in the facility to ensure residents' and Staff safety
• Completing Annual Competencies for Hand Hygiene and Donning and Doffing,.

Worked in Palliative care unit for 2 years. Able to provide end of life care to the residents and Grief counselling to the families.

To maintain comfort and Dignity.

Respect resident and family wishes.