Enthusiastic, efficient worker with clear, logical and lateral thinking. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.
Overview
3
3
years of professional experience
Work History
Store Team Member
Woolworths Group
06.2022 - Current
Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Participated and stayed up to date with training programs to stay current on company policies, procedures and safety.
Worked with a team to complete stock integrity checks and important tasks around the store and back dock.
Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
Followed inventory management and loss prevention policies to minimize shrink in store.
Customer Service Assistant
AAFCANS
11.2020 - 06.2021
Built strong relationships with customers and colleagues by providing friendly and personable service.
Refunded money and adjusted bills to resolve customer service or billing complaints.
Assisted customers with product selection, providing detailed information on features and benefits.
Achieved high levels of accuracy when processing transactions/orders which led to reduced errors and increased customer satisfaction.
Described products to customers and how best to care for merchandise.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Bachelor of Criminology And Criminal Justice - Criminology And Law
Griffith University
Brisbane, QLD
11.2026
High School Diploma -
Katherine High School
Katherine, NT
11.2021
Skills
Cleanliness and hygiene
Workplace Safety
Store maintenance
Reliability and punctuality
Goal-oriented mindset
Adaptable and Flexible
Relationship Building
Decision-Making
Excellent Written and Verbal Communication
Goal-Driven
Quick Learner
Timeline
Store Team Member
Woolworths Group
06.2022 - Current
Customer Service Assistant
AAFCANS
11.2020 - 06.2021
Bachelor of Criminology And Criminal Justice - Criminology And Law
Griffith University
High School Diploma -
Katherine High School
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