Summary
Overview
Work History
Education
Skills
Timeline
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Pypr Bull

Augustine Heights

Summary

Enthusiastic, efficient worker with clear, logical and lateral thinking. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.

Overview

3
3
years of professional experience

Work History

Store Team Member

Woolworths Group
06.2022 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Participated and stayed up to date with training programs to stay current on company policies, procedures and safety.
  • Worked with a team to complete stock integrity checks and important tasks around the store and back dock.
  • Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Followed inventory management and loss prevention policies to minimize shrink in store.

Customer Service Assistant

AAFCANS
11.2020 - 06.2021
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Assisted customers with product selection, providing detailed information on features and benefits.
  • Achieved high levels of accuracy when processing transactions/orders which led to reduced errors and increased customer satisfaction.
  • Described products to customers and how best to care for merchandise.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Bachelor of Criminology And Criminal Justice - Criminology And Law

Griffith University
Brisbane, QLD
11.2026

High School Diploma -

Katherine High School
Katherine, NT
11.2021

Skills

  • Cleanliness and hygiene
  • Workplace Safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Adaptable and Flexible
  • Relationship Building
  • Decision-Making
  • Excellent Written and Verbal Communication
  • Goal-Driven
  • Quick Learner

Timeline

Store Team Member

Woolworths Group
06.2022 - Current

Customer Service Assistant

AAFCANS
11.2020 - 06.2021

Bachelor of Criminology And Criminal Justice - Criminology And Law

Griffith University

High School Diploma -

Katherine High School
Pypr Bull