Queenie Le
Dundas Valley,Australia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
All-Rounder
GIA HOI EASTWOOD
08.2023 - 09.2024
- Take customer orders and manage online orders, ensuring timely and accurate processing
- Serve food and beverages to customers with attention to detail and customer preferences
- Handle cash transactions and manage daily sales, ensuring accurate balancing of takings to record sales
- Use the POS system to process orders and payments efficiently
- Address and resolve customer issues or complaints in a calm and professional manner
- Collaborating with a team to successfully achieve goals
- Shop cleaning and maintenance to ensure a professional and safe environment for customers and staff
- Assist with food preparation such as chopping vegetables, portioning ingredients, and preparing sauces
- Follow recipes and instructions to prepare menu items accurately and efficiently
- Adhere to all food safety and hygiene regulations to ensure the health and safety of customers and staff
Kitchen Hand/ Cook
MACDONALD'S
10.2022 - 07.2023
- Assist with food preparation tasks such as chopping vegetables, portioning ingredients, and preparing sauces
- Responsible for serving food, cash handling and dealing with customers' problems
- Ensure cleanliness and sanitation of utensils, and work areas
- Follow recipes and instructions to prepare beverage menu items accurately and efficiently
- Adhere to all food safety and hygiene regulations to ensure the health and safety of customers and staff
FOH Staff
KFC
09.2021 - 12.2022
- Welcome customers as they enter the restaurant, assist them with the menu
- Process payments through the POS system, ensuring accurate handling of cash, credit cards, and receipts
- Politely handle customer inquiries or issues to ensure customer satisfaction
- General cleaning and store maintenance duties
- Follow the food safety to ensure the health and safety of customers and staff
Education
Macarthur Girls High School
11-2025
Skills
- Friendly, positive attitude
- Customer service
- Computer skills
- Organizational skills
- Active listening
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
All-Rounder
GIA HOI EASTWOOD
08.2023 - 09.2024
Kitchen Hand/ Cook
MACDONALD'S
10.2022 - 07.2023
FOH Staff
KFC
09.2021 - 12.2022
Macarthur Girls High School
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