Quintessa Breuling
Merricks North,VIC
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and a willingness to learn & pick things up quickly.
Overview
3
3
years of professional experience
Work History
Bartender and Waitress
Rye RSL
07.2023 - Current
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Deli Assistant
Blairgowrie IGA
06.2021 - 07.2023
- Demonstrated product knowledge to assist customers in making informed choices, resulting in higher sales.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats ect and accurately calculated prices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Greeted customers at the counter to fulfil requests and answer questions.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
Surf Shop Employee
Shed Nine
12.2020 - 11.2021
- Demonstrated respect, friendliness and willingness to help whenever needed.
- Maintained energy and enthusiasm in a fast-paced environment.
- Implemented daily operating procedures to keep store clean, adequately stocked and well organised.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Opened and closed store most shifts.
Education
Dromana Secondary College
Dromana, VIC10.2022
Jewellery And Object Design
Melbourne Polytechnic
Fairfield, VIC08.2024
Skills
- Payment Processing
- Highly reliable
- Organizational ability
- Customer service expertise
- Cleanliness and hygiene
- Team player attitude
- Accurate money handling
- Verbal and written communication
- Problem-solving aptitude
- Teamwork and Collaboration
Employer Questions:
Which of the following statements best describes your right to work in Australia?
Australian citizen.
Do you have a current Australian driver's licence?
Yes.
Timeline
Bartender and Waitress
Rye RSL
07.2023 - Current
Deli Assistant
Blairgowrie IGA
06.2021 - 07.2023
Surf Shop Employee
Shed Nine
12.2020 - 11.2021
Dromana Secondary College
Jewellery And Object Design
Melbourne Polytechnic
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