Quoc Bao Tran
Ballarat,Australia
Summary
Operations and Business Management Professional with extensive experience in retail leadership, adept at process optimization and leveraging data-driven insights for strategic decision-making. Proven ability to manage multi-store operations, enhance workflows, and drive sales growth while fostering a collaborative team environment. Currently expanding expertise in business analysis with a focus on SQL, Power BI, and ERP systems to enhance operational efficiency. Core competencies include improving operational processes, utilizing data for growth strategies, and leading teams to achieve performance objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
THB Group Import-Export Trading Joint Stock Company
Ho Chi Minh City, Vietnam
06.2022 - Current
- Co-founded and managed daily business operations for a growing company in the retail sector
- Assisted in developing and implementing strategies for market expansion and improving operational efficiency
- Built and maintained key business partnerships, ensuring alignment with customer needs and business objectives
- Utilized basic data analysis to support decision-making, optimize business performance, and improve resource allocation
Business Operations Assistant
Auslifestyle Trading Group
Thomastown, Australia
07.2023 - 07.2024
- Assisted in developing product formulas and creating labels for coconut drink products
- Researched and analyzed export pricing for the US and EU markets
- Supported day-to-day operations and helped improve workflow processes at Auslifestyle Trading Group
Store Manager
Nutrition Food Joint Stock Company
Ho Chi Minh City, Vietnam
05.2022 - 06.2023
- Managed operations across 3 stores within a district, ensuring smooth operations and alignment with company goals
- Led digital transformation initiatives, automating sales and financial reporting processes to improve operational efficiency
- Analyzed business performance using Excel, SQL, and BI tools to optimize staffing and boost revenue growth
Business Process Management Consultant
Saycoffee24h
Ho Chi Minh City, Vietnam
11.2019 - 04.2022
- Developed and executed sales growth strategies across 7 branches, boosting overall revenue through targeted promotions for key beverages
- Analyzed sales data to identify best-selling products and seasonal trends, driving successful promotions and increasing sales of top-performing drinks by 30%
- Designed and implemented inventory tracking systems using Google Sheets, optimizing stock levels to support high-demand periods without overstocking
Business Operations Analyst
Quoc Cuong Milk Trading Service Company
Ho Chi Minh City, Vietnam
11.2017 - 09.2019
- Analyzed sales performance reports to identify market trends and support business strategy development
- Utilized SQL skills to extract and analyze sales data, enhancing reporting accuracy
- Collaborated with IT teams to improve CRM functionality for better customer tracking and retention insights
Business Administrator
Quoc Cuong Milk Trading Service Company
Ho Chi Minh City, Vietnam
07.2015 - 09.2017
- Collaborated with senior management to prepare and deliver financial and operational reports for data-driven decision-making
- Utilized Excel Pivot Tables to analyze sales trends and identify operational inefficiencies
- Worked with IT teams to enhance sales tracking systems, improving data accuracy and streamlining reporting workflows
Sales Data Coordinator
Viet Y Construction Trading Company
Ho Chi Minh City, Vietnam
06.2014 - 08.2015
- Monitored and maintained sales performance records, providing accurate data for management decisions
- Conducted product demand analysis using spreadsheets and visualization tools to identify sales trends
- Developed performance dashboards in Excel to streamline sales tracking processes
Business Administrator
3 in 1 Ly Chinh Company
Ho Chi Minh City, Vietnam
08.2012 - 01.2014
- Managed administrative operations, including scheduling, documentation, and coordination of business processes to ensure smooth day-to-day activities
- Assisted in preparing financial reports and operational documentation to support business decision-making
- Developed basic reporting systems using Excel for performance tracking and data management
Education
Master of Technology - MTech - ERP System and Business Analytics
Federation University Australia
Ballarat, VIC07.2025
Bachelor of Science - BS - Business Administration and Management, General
Utica University
Utica, USA08.2012
Skills
- Collaboration in Product Development
- Consumer Insights Research
- Business Management
- Purchasing and procurement
- Stakeholder relations
- Microsoft office suite expert
- Customer relationship management (CRM)
- Business planning
- Business intelligence
- Business Strategy Implementation
Certification
- Data Analysis with Python
- Data Visualization with Python
- Databases and SQL for Data Science with Python (with Honors)
- IBM Data Analyst Professional Certificate
- IBM Business Analyst Professional Certificate
References
References available upon request.
Timeline
Business Operations Assistant
Auslifestyle Trading Group
07.2023 - 07.2024
Operations Manager
THB Group Import-Export Trading Joint Stock Company
06.2022 - Current
Store Manager
Nutrition Food Joint Stock Company
05.2022 - 06.2023
Business Process Management Consultant
Saycoffee24h
11.2019 - 04.2022
Business Operations Analyst
Quoc Cuong Milk Trading Service Company
11.2017 - 09.2019
Business Administrator
Quoc Cuong Milk Trading Service Company
07.2015 - 09.2017
Sales Data Coordinator
Viet Y Construction Trading Company
06.2014 - 08.2015
Business Administrator
3 in 1 Ly Chinh Company
08.2012 - 01.2014
- Data Analysis with Python
- Data Visualization with Python
- Databases and SQL for Data Science with Python (with Honors)
- IBM Data Analyst Professional Certificate
- IBM Business Analyst Professional Certificate
Master of Technology - MTech - ERP System and Business Analytics
Federation University Australia
Bachelor of Science - BS - Business Administration and Management, General
Utica University
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