Summary
Overview
Work History
Education
Languages
Websites
Affiliations
Timeline
Generic

Quynh Dang

Richmond,VIC

Summary

Tester with six years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.

Overview

10
10
years of professional experience

Work History

Customer Service Team Member

Woolworths Metro
Melbourne, VIC
11.2022 - 12.2024
  • Assisted customers with product selection and ordering processes.
  • Responded to customer inquiries via phone, email and in-person.
  • Filling products, quality checks and stock counts support a great offer for customers
  • Checkout for customers and assist customers in the self-checkout process
  • Cash handling and POS
  • Cooking hot food, baking bakery and preparing fresh food
  • Taking orders and making coffee

Test Automation Engineer

Fossil Group Vietnam
Ho Chi Minh
09.2020 - 05.2022
  • Strong understanding of software QA mindset and development methodologies (Agile/Scrum)
  • Good at automation testing using Selenium, Appium and Appium Flutter
  • Solid understanding of full mobile development
  • Experience with at programming languages Java and Python
  • Experience with Linux/Mac/Windows operating system
  • Experience with API testing using the Postman API platform
  • Experience with Git and CI/CD pipeline Jenkins
  • Proactive and ability to work independently as well as working in a team
  • Analytical mind and problem-solving aptitude

Quality Assurance Engineer

Fossil Group Vietnam
Ho Chi Minh
09.2017 - 02.2020
  • Coordinate with QA team to ensure all tasks timely meet quality criteria through test planning, test design, test execution, quality assurance, issue tracking and risk management.
  • Planning and designing test cases manual for multi-tenant platform, with eCommerce functionality (shopping experience, checkout, payment gateway) involved.
  • Monitor and review test strategies and see all the various kinds of testing like GUI, functional, usability, performance, user acceptance test etc. are getting covered.
  • Participate in all deployment releases and support production issues.
  • Analyse integration metrics, including unit tests’ coverage, pass rates, and execution times to track improvements.
  • Analyse test results and assess risk to the project based on the execution and validation and make appropriate recommendations.
  • Provide regular reports and updates on testing status and implement ongoing quality improvement processes working with interdepartmental teams.
  • Maintain strong communication across teams & departments to develop needs analysis, requirements, and operational planning.

Quality Control Engineer

NashTech
Ho Chi Minh
06.2015 - 08.2017
  • Discuss with client at the initial sprint to clarify, analyze business and system requirements
  • Manage development of specifications to create and execute detailed test plans, test strategy and verify bug fixes.
  • Do daily meetings with client to update the working progress
  • Configure the test environment and create strategy for product development and certification.
  • Execute the manual testing on Mobile devices, SQL queries/procedures for database and backend testing.
  • Use Jira for repository, reporting and tracking bugs, and providing updates on resolved bugs.

Education

Bachelor of Science -

University of Science
Ho Chi Minh City
09-2014

Languages

English
Professional

Affiliations

Love Music, Film and Reading

Timeline

Customer Service Team Member

Woolworths Metro
11.2022 - 12.2024

Test Automation Engineer

Fossil Group Vietnam
09.2020 - 05.2022

Quality Assurance Engineer

Fossil Group Vietnam
09.2017 - 02.2020

Quality Control Engineer

NashTech
06.2015 - 08.2017

Bachelor of Science -

University of Science

Similar Profiles

CREATE PROFILE
Quynh Dang