Rabia Ewaz Ali
Elizabeth,SA
Summary
I have over time developed a high-level customer service and the ability to work both independently and in a team in a fast-paced environment. Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Sajjad Bakery
09.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quick and efficient learner
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Able to accept responsibility and perform tasks to a high standard
- Provided leadership when required
- ability to meet deadlines efficiently
- Works well in both a team environment and independently.
- Time management
Education
Cabin Crew Direct E-learn Diploma - Cabin Crew
Learning Cloud
Macquarie Park, NSW02-2025
Certificate III in Business - Medical Administration
Alffie
Southbank, VIC09-2024
CPR & First Aid -
FirstAid Pro
SA 02-2023
High School Diploma -
Roma Mitchell Secondary College
SA11-2022
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash management
- Product knowledge
- Up-selling techniques
- Cash handling
- Customer relationship management (CRM)
- Time management
- Multitasking and organization
- Positive and professional
- Problem-solving
- Honest and dependable
- Adaptable and flexible
- Team leadership
Languages
Persian
Professional Working
Farsi / Hazaragi
Native or Bilingual
Urdu
Professional Working
Hindi
Limited Working
English
Full Professional
Timeline
Customer Service Cashier
Sajjad Bakery
09.2021 - Current
Cabin Crew Direct E-learn Diploma - Cabin Crew
Learning Cloud
Certificate III in Business - Medical Administration
Alffie
CPR & First Aid -
FirstAid Pro
High School Diploma -
Roma Mitchell Secondary College
Similar Profiles
Sajjad AhmadSajjad Ahmad
Property Dealing at Sajjad AhmadProperty Dealing at Sajjad Ahmad
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
Michelle MastMichelle Mast
Bakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee ShopBakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee Shop