Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachael Imad

Sydney,NSW

Summary

Dedicated team member with proven expertise in customer service and cash handling, honed at LOVISA and Minchinbury Pizza & Pasta. Excelled in enhancing customer experiences and maintaining high hygiene standards. Adept at teamwork, problem-solving, and effective communication, consistently contributing to positive outcomes and workplace efficiency.

Overview

4
4
years of professional experience

Work History

Team Member

LOVISA
10.2023 - 07.2024

My role at Lovisa was to:


-Effectively assist customers with inquiries and transactions at the register

-Work the floor keeping stock in check and tidy

-Cleaning at the beginning and end of the day to ensure the store was presentable for opening/close

-Personalise the customers experience by listening to them and giving them expert advice

Team Member

Minchinbury Pizza & Pasta
03.2020 - 09.2022

At Minchinbury Pizza & Pasta my role included:


-Keeping everything from dishes/counters/machines and utensils clean 24/7 to ensure proper hygiene for staff and customers

-Answer the phone, talk to customers and work the register for checkout

-Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Year 12 Diploma - Senior HSC

Erskine Park High School
Erskine Park, NSW
11.2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning

Languages

English
Native or Bilingual

Timeline

Team Member

LOVISA
10.2023 - 07.2024

Team Member

Minchinbury Pizza & Pasta
03.2020 - 09.2022

Year 12 Diploma - Senior HSC

Erskine Park High School
Rachael Imad