Summary
Overview
Work History
Education
Skills
AWARDS AND INTERESTS
Timeline
Generic

Rachael Lalotoa

Cranbourne,VIC

Summary

A mature and hardworking woman who is seeking a full time job to secure a challenging position in a reputable organisation and expand my learning, knowledge, and skills, while making a significant contribution to the success of the company.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Footlocker
Fountain Gate, VIC
11.2024 - Current
  • Assisted customers with product selection and provided tailored recommendations.
  • Managed inventory levels and conducted stock replenishment to ensure product availability.
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained visual merchandising standards to enhance store presentation and customer experience.
  • Resolved customer inquiries and complaints effectively, ensuring high satisfaction levels.

Warehouse Packer

PUMA
Braeside, VIC
10.2022 - 06.2024
  • Packed, weighed and shipped items per customer specifications.
  • Created shipping labels to complete daily order processing.
  • Organized items on racks, shelves and bins to maintain established order.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Admin/Customer

Freight People
04.2022 - 10.2022
  • Answer phone calls to take messages from clients or provide information.
  • Entering manual bookings through an online system for customers or clients.
  • Assisting the customer service manager on duties required.
  • Making sure board room, waiting area or kitchen area were tidy and presentable.
  • Managing phone and email correspondence as well as handling incoming and outgoing faxes and mails.

Education

VCE graduate - English, Further Maths, Business, Health

Lighthouse Christian College

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Product knowledge
  • Cash register operation
  • Relationship building
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Retail store operations
  • FLUENT IN LANGUAGE
  • Sales expertise

AWARDS AND INTERESTS

Strong interest with personal fitness, health and wellness of self and others. Have a desire to hopefully become a personal trainer on the side., Loves challenges and taking on risks for self development and learning from mistakes, Involvement in community services and hospitality.

Timeline

Retail Sales Associate

Footlocker
11.2024 - Current

Warehouse Packer

PUMA
10.2022 - 06.2024

Admin/Customer

Freight People
04.2022 - 10.2022

VCE graduate - English, Further Maths, Business, Health

Lighthouse Christian College
Rachael Lalotoa