Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rachael Leopold-Wooldridge

Sunshine Coast,QLD

Summary

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Coles Supermarket
11.2024 - Current
  • Trained new staff on operational procedures and customer service protocols.
  • Collaborated with team members to ensure exceptional customer service experiences.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Restaurant Waiter

Coastal Dumplings
01.2023 - 11.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Chancellor State Collage
Sunshine Coast, QLD
11-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Phone etiquette
  • Customer assistance

Interests

  • I like working with my hands and fixing things
  • Baking
  • Music
  • Gym

Timeline

Customer Service Cashier

Coles Supermarket
11.2024 - Current

Restaurant Waiter

Coastal Dumplings
01.2023 - 11.2024

High School Diploma -

Chancellor State Collage
Rachael Leopold-Wooldridge