- I like working with my hands and fixing things
- Baking
- Music
- Gym
Rachael Leopold-Wooldridge
Sunshine Coast,QLD
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Coles Supermarket
11.2024 - Current
- Trained new staff on operational procedures and customer service protocols.
- Collaborated with team members to ensure exceptional customer service experiences.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Restaurant Waiter
Coastal Dumplings
01.2023 - 11.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Chancellor State Collage
Sunshine Coast, QLD11-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Phone etiquette
- Customer assistance
Interests
Timeline
Customer Service Cashier
Coles Supermarket
11.2024 - Current
Restaurant Waiter
Coastal Dumplings
01.2023 - 11.2024
High School Diploma -
Chancellor State Collage