Rachael Matuschka

Reference- Stephanie Lambley on 0410211295 (Store Manager)

• Trained personnel in equipment utilised for ensuring consistency and managing product, processing and handling of stock delivery and sales-floor replenishment
• Fostering a positive work environment, promoting teamwork and good work ethic driven by passion and integrity
• Supervisory and higher duties, competent in opening and closing of store, leading staff on day whilst ensuring smooth customer experience and completion of operational store tasks.
• Maintaining customer relations by addressing customer queries seamlessly by implementing successful corrective actions and positive resolutions.
• Active participation and experience in store visual merchandise- including a weekly VM, styling of fashion displays and set up of sales to create an engaging shopping experience for customers.
• Providing authentic and passionate styling assistance and advice for customers in fitting rooms

Reference- Amanda on 0437070709 (Head Manager/Business Owner)

• Handling and resolving customer concerns and queries with professionalism and tact to drive customer satisfaction and repeat business.
• Creating superlative coffeehouse experience through customer service, beverage preparation, and presentation.
• Responsibility to open and close the store, manage finances and demonstrate leadership to deploy and encourage staff on shift

Reference- Simone on 0420596808 (Business owner and director)

• Strengthened relationships with returning cliental and families through consistent, friendly, and professional interactions.
• Offered engaging, positive and personable customer service and leadership through children's entertainment, as a representative for a highly respectable company
• Exceptional communication skills working with a diverse range of customers across Greater Sydney