Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rachael Megee

Melbourne,VIC

Summary

passionate about high quality animal care with a strong emphasis on building trust and relationships with pets and owners. Proficient in grooming techniques and exercise regimens that promote healthy lifestyles for animals. Committed to enhancing animal welfare through comprehensive support in a fear-free environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fast Food Employee

McDonald's
Knoxfield , Vic
01.2021 - Current
  • Maintained cleanliness of restaurant including tables, floors, counters and restrooms.
  • Provided excellent customer service by greeting customers warmly, processing their orders and responding to inquiries promptly.
  • Ensured accuracy of orders by double-checking orders before serving them to customers.
  • Modified requested menu items in POS system to customize orders. The
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Processed cash and credit card payments, promptly returning receipts, cash and payment cards to customers.

Food Service Handler

MAKS QUALITY SPIT ROAST CATERING
Knoxfield , Vic
01.2020 - Current
  • Delivered exceptional customer service through attentive face-to-face and phone interactions.
  • Managed time efficiently to meet deadlines and complete tasks promptly.
  • Executed daily responsibilities with accuracy and efficiency.
  • Supported team members by restocking condiments and assisting with side work.
  • Prepared dining tables by arranging linens and silverware for meals.
  • Anticipated customer needs, responded swiftly to requests, and followed up for satisfaction.
  • Participated in team meetings to review performance metrics, sales goals, and service improvement strategies.

Dog Daycare Attendant

PawsZone
Knoxfield , Vic
09.2022 - 04.2024
  • Exercising and providing enrichment of dogs,
    - Supervising playing of dogs
    - Feeding dogs
    - Washing and drying of dogs
    - Brushing of dogs, especially in preparing dogs for (pre and post) dog groom
    - Cleaning play areas, water and food bowls
    - Taking of photos and videos of dogs
    - Assisting with dog daycare trials, including assisting in temperament assessments
    - Assist in drop offs and pick-ups
    - Support a safe working environment for Paws Zone staff and a safe playing environment for
    the dogs
    - Learn practical dog care skills to ensure the overall better health of dogs
    - Assisting the management team in any operational tasks

Education

Certificate Dog Grooming - Animal Health

Box Hill Institute of TAFE
Melbourne, VIC
12-2024

VCE -

Wantirna College
Wantirna
10-2023

Certificate II Animal Care - Animal Health

Box Hill Institute of TAFE
Melbourne, VIC
12-2022

Certificate II Animal Studies - Animal Care

Box Hill Institute of TAFE
Melbourne, VIC
12-2023

Skills

  • Dog grooming and animal care
  • Customer service and communication
  • Health and safety standards
  • Time management and multitasking
  • De-matting and paw pad care
  • Grooming techniques and best practices
  • Animal handling and clipper operation

Certification

  • Cert III in Dog Grooming

References

References available upon request.

Timeline

Dog Daycare Attendant

PawsZone
09.2022 - 04.2024

Fast Food Employee

McDonald's
01.2021 - Current

Food Service Handler

MAKS QUALITY SPIT ROAST CATERING
01.2020 - Current

Certificate Dog Grooming - Animal Health

Box Hill Institute of TAFE

VCE -

Wantirna College

Certificate II Animal Care - Animal Health

Box Hill Institute of TAFE

Certificate II Animal Studies - Animal Care

Box Hill Institute of TAFE

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Rachael Megee