Rachael Warhurst
Townsville,QLD
Summary
Accomplished Commercial Property Administrator dedicated to offering exceptional assistance to team members and clients. In-depth experience consistently rising through ranks, Well-versed in personnel management. Dedicated to complete knowledge of company products and services to optimised customer service. Very friendly and outgoing with a positive attitude, have a strong work ethic who strives in a team environment and capable of working independently when required. Hardworking and passionate job seeker with strong organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Property Administrator
Colliers International
07.2022 - Current
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Generating invoices and issuing to tenants/owners.
- Attended properties to conduct Electricity and Water Meter reads
- Inspecting properties
- Issuing work orders to contractors
- Audited files and reported issues requiring follow-up to property manager.
- Answering 5-20 phone calls and diverting to relevant Property Manger
Receptionist
Colliers International
06.2022 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered phone promptly and directed incoming calls to correct agents.
- Handled complaints and questions, and re-directed calls to other team members.
- Assisted in organizing keys for properties.
- Checking daily emails and enquires.
- Managed multiple tasks and met time-sensitive deadlines
Assistant Manager
Woolworths Group
10.2017 - 06.2022
- Conducted staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Completed regular inventory counts to verify stock levels.
- Offer hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Junior Kitchen Hand
Coast To Coast The Golden Roast
06.2013 - 06.2017
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiently
- Cooked and prepared food, learning new skill
Education
Certification of Queensland Education
Townsville State High School
Townsville, QLD11.2016
Skills
- Ability to listen well and communicate with others
- Experienced in customer service
- Work effectively within team environment, and independently
- Great time management, Polite, honest and reliable
- Very friendly and willing to experience new things
- Minor experience in handling POS system
- Experience in preparing food/ serving food
- Able to meet deadlines and multitask
- Experience in Microsoft Office
- Data entry
- Mail Perpetration and sorting
- Telephone Skills
- Accounting Techniques
Additional Information
Reference
Ryan Kane
Owner/Manager - Coast to Coast the Golden Roast
040061160
Michelle Spelta
Department Manager - Woolworths Group
0499287063
Rebecca Brodie
Senior Asset Manager - Colliers Townsville
0439 320 809
Certification
Real Estate Salesperson
Timeline
Commercial Property Administrator
Colliers International
07.2022 - Current
Receptionist
Colliers International
06.2022 - 07.2022
Assistant Manager
Woolworths Group
10.2017 - 06.2022
Junior Kitchen Hand
Coast To Coast The Golden Roast
06.2013 - 06.2017
Real Estate Salesperson
Certification of Queensland Education
Townsville State High School
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