Rachel Austin
Ashfield
Summary
Dynamic and empathetic professional with a diverse background spanning pharmacy assistance at Mediconsul Pharmacy Croydon to youth leadership. Excelled in medication dispensing and fostering positive relationships, demonstrating a strong commitment to patient confidentiality and youth development. Proven ability in pharmaceutical calculations and empowering team dynamics, ensuring high levels of engagement and care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Mediconsul Pharmacy Croydon
01.2023 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Maintained a strong knowledge of Medications, their uses, and their counteractions.
Swim Instructor
PLC Sydney Aquatic Centre
01.2020 - 04.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Youth Leader Volunteer
St James Church
01.2020 - 12.2022
- Enhanced youth engagement by organizing team-building activities and group discussions.
- Empowered youths to take ownership of their personal growth by encouraging them to lead workshops or contribute ideas for program improvements.
- Cultivated a culture of trust within the group through regular check-ins with individual participants about their experiences in the program.
- Promoted personal development among youths by providing guidance on goal-setting, time management, and decision-making skills.
Babysitter
Family Friends
05.2019 - 12.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
Presbyterian Ladies College Sydney
Croydon, NSW09-2022
Bachelor of Nursing -
University of Technology Sydney
Sydney, NSW12-2025
Skills
- Medication dispensing
- Prescription interpretation
- Medication labels
- Processing payments
- Pharmaceutical calculations
- HIPAA compliance
- Drug classification
- Patience and empathy
- Reliability
- Child supervision
Certification
- Current CPR certificate
- Current First Aid training
- Current Working with Childrens check.
Accomplishments
- Achieved Bronze Duke of Edinburgh
- Was the 2022 NSW Juvenile Drum Major Champion
Timeline
Pharmacy Assistant
Mediconsul Pharmacy Croydon
01.2023 - Current
Swim Instructor
PLC Sydney Aquatic Centre
01.2020 - 04.2024
Youth Leader Volunteer
St James Church
01.2020 - 12.2022
Babysitter
Family Friends
05.2019 - 12.2021
High School Diploma -
Presbyterian Ladies College Sydney
Bachelor of Nursing -
University of Technology Sydney
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