Rachel Bangura

Skilled in POS Systems and exceptional customer service, I leveraged cross-functional teamwork at Operation Espresso to enhance service procedures, achieving significant process improvements. My tenure also includes training peers and resolving escalated complaints, demonstrating strong verbal communication and leadership. Successfully managed front-of-house operations, underscoring my ability to drive customer satisfaction and operational efficiency. A strong ability to learn and pick up things quickly as well as doing them well. Can work well both independently and collaboratively with other co-workers. Committed to continuous improvement and delivering high-quality results that align with organizational goals.