Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Rachel Currenti

Maraylya,NSW

Summary

Proactive Assistant Restaurant Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering almost 5 years of hands-on experience in retail operations. Proficient in budgeting and inventory management. Disciplined professional committed to driving sales goals and ensuring smooth functioning of all departments.

Overview

6
6
years of professional experience

Work History

Assistant Restaurant Manager/ Department Manager

McDonald's
06.2023 - Current
  • Managed the crew roster and worked with other department managers to ensure success of this
  • Contributed to hiring of staff
  • Organised training of new employees
  • Communicated effectively with other department managers to ensure success of their roles
  • Created and enforced department policies, procedures and standards to ensure store goals were met
  • Consistently met weekly targets and budgets to control labour
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
  • Travelled to and worked at other stores to help when required.

Shift Supervisor

McDonald's
07.2022 - Current
  • Completed store opening and closing procedures and balanced tills
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Responded to and resolved customer questions and concerns
  • Compliance with WHS
  • Manage and lead crew to meet KPI's
  • Inventory management control
  • Frequently have the store in first position nationally when running the store.

Crew Trainer

McDonald's Restaurant
09.2020 - Current
  • Trained other employees in customer service, food safety, and performance requirements
  • Set positive example for team members by providing high-quality, efficient service
  • Taught new team members correct procedures for all areas of operations
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Crew Person

McDonald's Restaurant
05.2019 - Current
  • Worked front counter, drive-thru and other areas
  • Trained new team members on procedures, customer service, and sales techniques
  • Assisted other team members to achieve goals
  • Became familiar with products to answer questions and make suggestions.

Stable Hand

Private Employers
11.2018 - 05.2019
  • Mixed and administered special food formulas to individual animals based on unique dietary needs
  • Cleaned stables and riding areas
  • Ensured access to clean and fresh water.

Education

Diploma of Business Administration -

Tafe NSW Online
08.2024

Certificate III Business Administration -

Tafe NSW Online
06.2022

Certificate III Retail -

Mcdonald's Traineeship
03.2021

RoSA -

Rouse Hill High School
12.2020

Skills

  • Employee Scheduling
  • Staff Management
  • Customer Service
  • Policy Enforcement
  • Inventory Management
  • Training and Hiring

Accomplishments

  • School Leadership Team member
  • First in the year - Food technology year 10

References

References available on request

Timeline

Assistant Restaurant Manager/ Department Manager

McDonald's
06.2023 - Current

Shift Supervisor

McDonald's
07.2022 - Current

Crew Trainer

McDonald's Restaurant
09.2020 - Current

Crew Person

McDonald's Restaurant
05.2019 - Current

Stable Hand

Private Employers
11.2018 - 05.2019

Diploma of Business Administration -

Tafe NSW Online

Certificate III Business Administration -

Tafe NSW Online

Certificate III Retail -

Mcdonald's Traineeship

RoSA -

Rouse Hill High School

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