Rachel Gayla
Leumeah,NSW
Summary
Hardworking, dedicated, and customer-focused worker with over four years of experience in diverse work environments. Known for being a happy, positive person who brings good energy to the team. Comfortable in busy, fast-paced settings and always ready to help out. Skilled in hands-on tasks and committed to delivering quality work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parcel Sorter X-mas Casual
Australia Post
10.2024 - 12.2024
- Minimized package damage by carefully handling fragile items during the sorting process.
- Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Load and unload mail from bags, trays, cages and trucks
- Collaborated with team members to ensure timely distribution of parcels during peak periods.
- Assist with processing standard letters, large letters, small parcels, and Express Post items
Production Team
Ella Bache Hallas Trading
08.2021 - 07.2023
- Operating tools and machinery
- Heavy lifting of product merchandise
- Promoting of safety checks and procedures and promoting safety within workplace
- TGA : assuring the regulation of supply, import, export, manufacturing and advertising of therapeutic goods
- Performing regular maintenance on cleanroom equipment to ensure optimal performance
- Completing daily logbooks to document activities and report any issues or abnormalities
Boba Barista
Mango Madness
06.2020 - 08.2020
- Assisting customers with customizing their drinks with toppings like tapioca pearls or jellies
- Informing customers about food allergies associated with certain ingredients used in boba tea creations
- Communicating effectively with team members regarding work schedules and customer needs
- Restocking supplies such as straws, cups, and napkins for the barista station
- Delivering orders to tables in a timely manner, while maintaining high service standards
- Verifying that all equipment was functioning properly prior to opening shift
- Maintaining cleanliness of work area, equipment, and utensils throughout shift
Chef Assistant
Standford Hotel
10.2019 - 11.2019
- Assisting the Chef in preparing ingredients for various dishes
- Organising walk-in coolers and freezers according to FIFO principles
- Garnishing plates with edible decorations before serving meals
- Communicating with wait staff regarding special orders or dietary restrictions
- Preparing salads, sandwiches, appetizers, and other menu items as instructed by the Chef
- Monitoring temperatures of ovens and grills to ensure proper cooking times were observed
- Cleaning and sanitizing food preparation areas, complying with hygiene codes and health and safety standards
Retail Assistant
Target
02.2019 - 03.2019
- Assuring customer service by answering questions, handling customer inquiries, complaints and returns
- Operating cash registers and handling different types of payments
- Organising storeroom items neatly on shelves according to size, colour or type of item
- Maintaining stock levels of merchandise
- Keeping up-to-date knowledge of all products available in the store
- Participating in team meetings to discuss sales goals and strategies
Education
High school student graduate -
Kingsgrove North High School
12-2018
Skills
- Barista techniques
- Food handling
- Boba tea knowledge
- Customer Service
- Fluent in Filipino
- Machine operator skills
- Multitasking
- Teamwork
- Lifting and sorting
- Scan parcels
- Attention to detail
- Hospitality service expertise
Certification
- RSA & RCG - 2025
- Barista Crash Course - 2025
- Full licence driver
Availability
Available Monday to Sunday, flexible hours.
Timeline
Parcel Sorter X-mas Casual
Australia Post
10.2024 - 12.2024
Production Team
Ella Bache Hallas Trading
08.2021 - 07.2023
Boba Barista
Mango Madness
06.2020 - 08.2020
Chef Assistant
Standford Hotel
10.2019 - 11.2019
Retail Assistant
Target
02.2019 - 03.2019
High school student graduate -
Kingsgrove North High School
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