Rachel Hensel
Formartin,QLD
Summary
I am a dependable crew member at McDonald's Dalby with over two years of experience, demonstrating a positive and proactive work ethic. By babysitting since I was 14, I have developed an interest in childcare and nannying, which has led to my pursuit of a Certificate III in Early Childhood Education. To support my certificate, I have spent time as a trainee at Grow Early Education in Darling Heights. Another interest of mine is cattle station operations stemming from growing up on rural farm.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Crew Member
McDonald's
01.2023 - Current
- Delivered exceptional customer service in high-pressure environments to ensure satisfaction and loyalty.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Maintained the cleanliness and organisation of workstations and customer areas.
- Processed customer orders accurately and efficiently to ensure timely delivery.
Childcare Trainee
Grow Early Education
03.2025 - 11.2025
- Developed and implemented engaging educational activities for children to enhance learning experiences.
- Assisted in maintaining a safe and nurturing environment for children during daily operations.
- Monitored children's behaviour, guiding them to promote positive social interactions and conflict resolution.
- Streamlined daily routines to improve efficiency in transitions between activities and snack times.
Work Experience
Wainui Feedlot - NAPCo
- Watched how grain was delivered to a feedlot and how to test for the right moisture level
- Supported operation in guiding cattle through a crush for treatment
Childcare Volunteer
Gardens Early Childhood Center
Education
High School Diploma -
Concordia Lutheran College
Toowoomba, QLD10-2025
Skills
- Quick learner
- Effective Problem-solving
- Team collaboration
- Multitasking and organisation
- Relationship building
- Creative and resourceful
- Assertive
- Critical thinking
Certification
- Certificate Ⅱ in Skills for Work and Vocational Pathways (Completed 12/2023)
- Certificate Ⅲ in Early Childhood Education and Care (To be completed)
- Blue Card - Working with Children Check
Timeline
Childcare Trainee
Grow Early Education
03.2025 - 11.2025
Customer Service Crew Member
McDonald's
01.2023 - Current
Work Experience
Wainui Feedlot - NAPCo
Childcare Volunteer
Gardens Early Childhood Center
High School Diploma -
Concordia Lutheran College