Rachel Huang
Mascot,NSW
Summary
Dynamic and results-oriented professional with a proven track record at the Chinese Academy of Sciences, where I leveraged SQL Server and Python to enhance data analysis and user experience. Skilled in streamlining processes and improving customer satisfaction, I excel in applying a strong understanding of programming languages like python, C, and customer journeys to drive project success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Chinese Academy of Sciences
09.2023 - 02.2024
- Collect users' purchase data from Alibaba's open data platform and store it locally.
- Clean data to remove missing/duplicate info, perform feature extraction, identify key factors affecting purchasing behaviour via principal component analysis, cluster users, and visualize data under instructor guidance.
- Create a word cloud of user clusters and assist the instructor in using the AARRR model for user acquisition and growth.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Collected, arranged, and input information into database system.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Explored new technologies and approaches to streamline processes.
Intern
Hisense
05.2023 - 09.2023
- Use MySQL to build a relational database with functions for monthly salary payment, bonus and penalty queries, employee information display, sales data insertion/viewing, department employee count, new data storage in the employee table, deletion data storage in the salary table, employee salary grade division, duplicate name prevention, protection against deletion/insertion of new information, and data synchronization.
Education
Master of Engineering - Information Technology
University of New South Wales
Sydney, NSW02-2026
Skills
- Hands on SQL Server experience
- Hands on NET experience
- Programming language: Python, C, SPSS, Hadoop, database
- Strong understanding of UX and UI
- Strong understanding of customer journey
- Strong enterprise application development background
Certification
Second Prize in the “MathorCup” National Undergraduate Mathematical Modeling Challenge April 2021
• Using mathematical methods and physical formulas, we find the functional relationship between container size, server heat generation, and the maximum number of IU servers that can be accommodated.
• We explore improving heat dissipation capabilities, study various materials, and use the AHP method to evaluate their thermal conductivity, corrosion resistance, cost, and identify the best container shell material.
Timeline
Intern
Chinese Academy of Sciences
09.2023 - 02.2024
Intern
Hisense
05.2023 - 09.2023
Master of Engineering - Information Technology
University of New South Wales
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