Rachel-Marie Fulmer
Bundaberg,Australia
Summary
Motivated retail sales professional with a proven record of boosting sales and fostering customer loyalty through personalized service. Resourceful and adept at understanding customer needs, guiding them towards desirable merchandise, and effectively upselling to meet sales targets. Committed to enhancing customer experiences by consistently providing positive and professional assistance while addressing inquiries and completing sales transactions.
Overview
10
10
years of professional experience
Work History
Retail Worker
Woolworths
07.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Wrapped, boxed and weighed bakery department products.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Avocado Sorter / Packer
Makhoma Farm
04.2022 - 07.2022
- Produce – Avocados – Sorting & Grading
- Commercial Avocado Washing Machine Operation & Minor Maintenance
- Packaging Quality Assurance & Labeling Avocados
- Mounding Tree Rows & Painting Young Avocado Trees to Prevent Burn
- Assist Planting 3000+ Avocado Trees
- Comply with OH&S & PPE Policies & Procedures
Process Line Worker
Dicky Bill
03.2022 - 04.2022
- Rearrange Industrial & Commercial Equipment – Upcoming Season
- Stock Control – Chemical & Cleaning Products
- Keep Departments Informed of Developments Affecting their Function
- Highly Experienced – Manage & Execute Industrial Cleaning Activities
- MSDS Knowledge – Chemical Handling, Usage, Storage & Disposal
Trainee Landscaper
Gidarjil
01.2022 - 03.2022
- Provide Quality Lawn Maintenance – Gin Gin Historical Society
- Operate – Brush Cutters & Hedge Trimmers
- Knowledge of Cultural Heritage Issues & Relation to Land Management
- Understand – Regeneration, Revegetation & Plant Identification
- Grafting Trees
- Strong Team Work & Timely Task Completion
- Comply with OH&S & PPE Policies & Procedures
Mango Washer / Harvester
Makhoma Farm
12.2021 - 01.2022
- Profound Knowledge of Fruit Variety & Determination of Maturity Level
- Keep Work Area Clean – Maintain Safe Workplace
- De-stemming Mangoes – Field
- Assist Harvesting Mangoes when Short Staffed
- Comply with OH&S & PPE Policies & Procedures
Process Line Worker
Dicky Bill
08.2021 - 12.2021
- Packing – Salad & Corn
- Cleaning Heavy Machinery
- Experience Operation Spinners & Conveyor Systems – Washroom
- General Morning & Afternoon Cleans – Including Covid Swab Testing
- Possess Strong Knowledge of Computer Fundamentals
- Working with Large Multicultural Team
- Comply with OH&S & PPE Policies & Procedures
Pumpkin Picker
Gerald AT & Heather M Rieck
06.2021 - 07.2021
- Produce – Pumpkins
- Advise & Implement Continuous Improvement Procedures
- Establish Specific Daily Objectives
- Strong Team Work & Timely Task Completion
- Secateurs Operation & Minor Maintenance
- Comply with OH&S & PPE Policies & Procedures
Assistant Manager
Boost Juice
08.2020 - 05.2021
- Safe Food Handling, Preparation & Packaging
- Establish & Build Business & Client Relationships
- Handling Customer Feedback Adequately – Positive & Negative
- Ensure Team Members are Working in a Safe & Clean Team Environment
- Maintain Compliance with Government Covid Restrictions
- Store Opening & Closing, & Float Checks
- Till Reconciliation & Banking
- Ensure Compliance with OH&S & PPE Policies & Procedures
Cook / Waitress
Andy’s Fish & Chips
09.2019 - 05.2020
- Safe Food Handling, Preparation & Packaging
- Establish & Build Business & Client Relationships
- Exceptional Customer Service, Enquiries, Orders & Recommendations
- Stock Control – Ordering, Receiving, Rotation & Replenishment
Cleaner
Air B'n'B Cleaning
07.2019 - 09.2019
- Company Overview: Contracted – Roxanne and Ryan Gread
- Cleaning & Gardening Equipment Operation & Maintenance
- Ensure Security of Premises
- Safe Chemical Knowledge, Usage, Storage & Disposal
- Stock Control – Advise Stock Levels, Receiving & Replenishment
- Contracted – Roxanne and Ryan Gread
Event Operator
Rides ‘N’ Slides
07.2018 - 01.2019
- Working Closely with Event Manager
- Excellent Customer Service, Enquiries, Price Advising & Time Managing
- Unload & Set Up Equipment From Trucks
- Setting Up Lighting & Sound Equipment
- Completion – Inspect for Damage & Check Against Inventory List
- Maintain Public Relations with Staff & Customers
- Comply with OH&S & PPE Policies & Procedures
- Liaise with Clients, Suppliers & Management
Cleaner / Trolley Collection Assistant
Coles
03.2017 - 03.2018
- Cleaning Equipment Operation & Maintenance
- Performance Driven – Keep Retail Environment Spic & Span
- Manage Trolley Returns & Availability
- Maintain Public Relations with Staff & Customers
- Communicate with Designated Departments within Organisation
- Maintain & Nurture Culture where People & Health & Safety are Inherent
Hospitality Staff Member
Gin Gin Hotel
02.2016 - 10.2016
- Work in a Fast-Paced Environment
- Maintain Customer Relationships & Customer Service Management
- Use Initiative & Show a Positive “Hands On" Can Do Attitude
- Communicate Effectively with Management, Employees & Customers
- Safe Food Handling & Barista Duties
- Cash Handling & Register Operation
- Date Check & Documentation
Front Counter Service / Drive Through Catering Assistant
Hungry Jacks
07.2014 - 09.2014
- Understand Customer Service Philosophy & Procedures
- Display Product Knowledge
- Work as ‘One Team’
- Safe Food Handling – Serving Food
- Willingness to Support Team Members
- Ability to Deliver Great Quality & Inspirational Customer Service
- Work on a Roster Basis
- Date Check & Documentation
- Maintain & Nurture Culture where People & Health & Safety are Inherent
Front Counter Service Assistant
Pierre’s Golden Chicken
07.2014 - 09.2014
- Customer Service, Enquiries, Ordering, Recommendations & Satisfaction
- Cash Handling
- Possess a Passion for Quality & Consistency
- Safe Food Handling & Preparation
- Comply with Health, Safety & Hygiene Standards
- Stock Control – Receiving, Rotation & Replenishment
Education
Cert II -
Logisictics
Cert -
Occupational Health & Safety
AC/DC -
Chemical Application
White Card -
Construction Industry
First Aid Certificate
02.2023
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Workshopsseminars
- Food Hygiene
- Infection control- Covid proficiency
Characteristics
- Initiative
- Attention to Detail
- Team Player
Immunisations
- Hepatitis A & B
- Measles, Mumps & Rubella
- Varicella & Pertussis
- Influenza Vaccine
- Boostrix & Tetanus
- Pfizer – 1st & 2nd
- Tetanus
Contact
0475223510, Rachelfulmer26@gmail.com
References
- Dave Schafer, Makhoma Farms, Farm Manager, 0431 407 367
- Jayson Kokles, Gidarjil, Employment & Training Officer, 0403 136 117, employment.training@gidarjil.com.au
- Matthew McDonald, Gidarjil, Trainer, 0484 365 871
- Leisa Lawrence, Dicky Bill, Administration, 07 4157 6568
- Michael Hubon, Coles, Area Manager, 0439 209 478
Licences
Open ‘C’ Class
Timeline
Retail Worker
Woolworths
07.2022 - Current
Avocado Sorter / Packer
Makhoma Farm
04.2022 - 07.2022
Process Line Worker
Dicky Bill
03.2022 - 04.2022
Trainee Landscaper
Gidarjil
01.2022 - 03.2022
Mango Washer / Harvester
Makhoma Farm
12.2021 - 01.2022
Process Line Worker
Dicky Bill
08.2021 - 12.2021
Pumpkin Picker
Gerald AT & Heather M Rieck
06.2021 - 07.2021
Assistant Manager
Boost Juice
08.2020 - 05.2021
Cook / Waitress
Andy’s Fish & Chips
09.2019 - 05.2020
Cleaner
Air B'n'B Cleaning
07.2019 - 09.2019
Event Operator
Rides ‘N’ Slides
07.2018 - 01.2019
Cleaner / Trolley Collection Assistant
Coles
03.2017 - 03.2018
Hospitality Staff Member
Gin Gin Hotel
02.2016 - 10.2016
Front Counter Service / Drive Through Catering Assistant
Hungry Jacks
07.2014 - 09.2014
Front Counter Service Assistant
Pierre’s Golden Chicken
07.2014 - 09.2014
Cert -
Occupational Health & Safety
AC/DC -
Chemical Application
White Card -
Construction Industry
Cert II -
Logisictics
First Aid Certificate
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