Rachel Ortega
Customer Service Hospitality
Liverpool,NSW
Summary
Meticulous Food Runner offering excellent skills in bussing tables, delivering food and customer service. Over 1 years working in food service in diverse roles. Known for innovative customer service. Energetic Food Runner with 1 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.
Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
I am also Employee of the month twice in 1 year.
Overview
3
3
Certifications
4
4
years of professional experience
Work History
Food Runner
rashay
liverpool, nsw
07.2020 - Current
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Delivered food items to tables ensuring each restaurant patron received correct order.
Waitress
Rose Cafe
paramatta, nsw
01.2006 - 02.2007
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Checked identification to enforce age regulations for alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Pokies Attendant
lansvale sport club
lansvale, nsw
05.2000 - 02.2001
- Greeted customers and provided excellent customer service to promote fun-filled gaming experience.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Issued tickets to customers and collected payment and fees for desired services.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- RCG RSA
Cashier
Jewel Supermarket
castle Hill, nsw
03.1999 - 01.2001
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
Year 9-10
Pendel Hill High School
ToongabeeCertificate 3 Hospitality
Tafe
Welther HillSkills
Guest seating
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Certificate Hospitality
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Food Runner
rashay
07.2020 - Current
First Aid/CPR Certified
01-2020
RSA RCG
08-2019
Waitress
Rose Cafe
01.2006 - 02.2007
Certificate Hospitality
01-2001
Pokies Attendant
lansvale sport club
05.2000 - 02.2001
Cashier
Jewel Supermarket
03.1999 - 01.2001
Certificate 3 Hospitality
Tafe
Year 9-10
Pendel Hill High School
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