Rachel Rivett
Gillingarra ,WA
Summary
Experienced Director proficient in managing small business operations with exceptional project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and ability to connect and form strong customer relationships. Strong sense of ethics, integrity and respect.
Overview
11
11
years of professional experience
Work History
Director of Operations
Bindoon Mowers & Machinery
10.2015 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive business growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Administrative Assistant
Withnell Stockyards
06.2012 - 04.2013
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Accounting Technology And Bookkeeping
MYOB ONLINE TRAINING
Skills
- Business Management and Development
- Overseeing Logistics
- Oversee Administrative Functions
- Strong Attention to Safety and Protocol
- Strong Problem Solving Skills
- Resource Allocation
- Mathematical Calculation and Reasoning
- Basic Mechanical Knowledge
- Computer, Tablet and Mobile Device Skills
- Strong Customer Service Skills
Accomplishments
2017 Wheatbelt Young Entrepeneur of the Year Winner
2017 Wheatbelt Business of the Year Winner
2018 Chanel 7 Regional Business of the Year Winner
2020/21 Telstra Business Woman of the Year Nominee
2020/21 Chanel 7 Young Achiever Nominee
Timeline
Director of Operations
Bindoon Mowers & Machinery
10.2015 - Current
Administrative Assistant
Withnell Stockyards
06.2012 - 04.2013
Accounting Technology And Bookkeeping
MYOB ONLINE TRAINING
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