Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachelle Lindsey

Croydon Hills,VIC

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

13
13
years of professional experience

Work History

Dispensary Technician

Chemist Discount Centre Upper Ferntree Gully
01.2021 - Current
  • Screening and processing prescriptions
  • Measuring - Webster and Dossett packing
  • Answering phone calls and emails, solving customer queries to lessen pharmacist interruption where possible
  • Signing up and teaching customers Med advisor, (Prescription storing and ordering app) to speed up their service and the dispensary workflow in turn
  • Signing customers up with loyalty cards
  • Blood pressure checking
  • Vaccination booking.

Dispensary Technician

Croydon North Discount Pharmacy
01.2018 - 01.2021
  • Screening and processing prescriptions
  • Measuring - Webster and Dosette packing
  • Signing customers up to Med advisor app
  • PBS claim organization
  • Running yearly flu vaccination clinics.

Pharmacy Assistant

Croydon North Discount Drug Store
01.2011 - 01.2017
  • Accepting prescriptions for filling, gathering, and processing necessary information
  • Returning completed prescriptions and medication documentation
  • Assessing customer needs, and when to refer to pharmacist
  • Processing sales and payment
  • Loyalty program roll out
  • Answering telephone inquiries, faxing, screening emails, referring when required
  • Cleaning and organizing pharmacy counters.

Education

Units I-IV Hospitality FOH -

Aquinas College

RSA -

Certificate III Community Pharmacy -

Dispensary Technician units and Webster packing, Pharmacy Guild
01.2018

Ear Piercing -

01.2018

Certificate III in Community Pharmacy -

PSA
01.2015

VCE -

Aquinas College
01.2013

S2/S3 Certificate -

Pharmacy Guild
01.2012

Skills

  • Analytical Thinking
  • Problem Resolution
  • Time Management
  • Inventory Management
  • Basic Microsoft Word and Excel
  • POS System Operation
  • Customer service
  • Social media management
  • Data Entry

References

Available upon request

Timeline

Dispensary Technician

Chemist Discount Centre Upper Ferntree Gully
01.2021 - Current

Dispensary Technician

Croydon North Discount Pharmacy
01.2018 - 01.2021

Pharmacy Assistant

Croydon North Discount Drug Store
01.2011 - 01.2017

Units I-IV Hospitality FOH -

Aquinas College

RSA -

Certificate III Community Pharmacy -

Dispensary Technician units and Webster packing, Pharmacy Guild

Ear Piercing -

Certificate III in Community Pharmacy -

PSA

VCE -

Aquinas College

S2/S3 Certificate -

Pharmacy Guild
Rachelle Lindsey