Rachelle Lindsey
Croydon Hills,VIC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
13
13
years of professional experience
Work History
Dispensary Technician
Chemist Discount Centre Upper Ferntree Gully
2021.01 - Current
- Screening and processing prescriptions
- Measuring - Webster and Dossett packing
- Answering phone calls and emails, solving customer queries to lessen pharmacist interruption where possible
- Signing up and teaching customers Med advisor, (Prescription storing and ordering app) to speed up their service and the dispensary workflow in turn
- Signing customers up with loyalty cards
- Blood pressure checking
- Vaccination booking.
Dispensary Technician
Croydon North Discount Pharmacy
2018.01 - 2021.01
- Screening and processing prescriptions
- Measuring - Webster and Dosette packing
- Signing customers up to Med advisor app
- PBS claim organization
- Running yearly flu vaccination clinics.
Pharmacy Assistant
Croydon North Discount Drug Store
2011.01 - 2017.01
- Accepting prescriptions for filling, gathering, and processing necessary information
- Returning completed prescriptions and medication documentation
- Assessing customer needs, and when to refer to pharmacist
- Processing sales and payment
- Loyalty program roll out
- Answering telephone inquiries, faxing, screening emails, referring when required
- Cleaning and organizing pharmacy counters.
Education
Units I-IV Hospitality FOH -
Aquinas College
RSA -
Certificate III Community Pharmacy -
Dispensary Technician units and Webster packing, Pharmacy Guild
01.2018
Ear Piercing -
01.2018
Certificate III in Community Pharmacy -
PSA
01.2015
VCE -
Aquinas College
01.2013
S2/S3 Certificate -
Pharmacy Guild
01.2012
Skills
- Analytical Thinking
- Problem Resolution
- Time Management
- Inventory Management
- Basic Microsoft Word and Excel
- POS System Operation
- Customer service
- Social media management
- Data Entry
References
Available upon request
Timeline
Dispensary Technician
Chemist Discount Centre Upper Ferntree Gully
2021.01 - Current
Dispensary Technician
Croydon North Discount Pharmacy
2018.01 - 2021.01
Pharmacy Assistant
Croydon North Discount Drug Store
2011.01 - 2017.01
Units I-IV Hospitality FOH -
Aquinas College
RSA -
Certificate III Community Pharmacy -
Dispensary Technician units and Webster packing, Pharmacy Guild
Ear Piercing -
Certificate III in Community Pharmacy -
PSA
VCE -
Aquinas College
S2/S3 Certificate -
Pharmacy Guild
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