Raechel Nonumalo
Summary
Adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organisational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly.
I have gained some admin experience from my previous job as a support worker and believe I have the skills required to take on this role.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
RIMA Support Services
Frankston, VIC
02.2020 - 05.2025
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Monitored client progress and reported any changes in behaviour or health conditions to supervisor.
- Greeted and met with clients and other allied health professionals and provided friendly, knowledgeable assistance.
- Confirmed appointments for clients, communicated with clients, and updated client records when necessary.
- Answered phone promptly and directed incoming calls to the correct person.
- Resolved customer problems and complaints.
- Responded to inquiries from callers and clients seeking information.
- Corresponded with clients through email and telephone.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Mail Officer
Australia Post
Dandenong, Australia
05.2019 - 02.2021
- Company Overview: Australia Post Office Distribution Centre
- I was employed as a casual mail office sorting out mails and parcels.
- With this job, I experienced using different machines such as barcode machines, conveyor belts and a pallet jacker.
- I worked both morning and night shifts.
- This job involved a lot of team work and the help of fellow team members was necessary.
- My communication skills definitely improved with this job.
- Australia Post Office Distribution Centre
Pick Packer
Packcentre
Hallam, Australia
02.2017 - 04.2019
- During this period of time, I was employed as a casual pick packer, working night shifts.
- My role consisted of wrapping, stacking and packing wine bottles and chocolates, through the use of a conveyor belt.
- Working as an individual and as a team, this position required being fast but efficient and accurate practice.
Education
Diploma Of Nursing - Nursing
Victoria University
Victoria03-2023
Skills
- Honest and Reliable
- Good time management
- Leadership skills
- Flexible with last minute changes
- Able to adapt to a new workplace environment
- Works well in a team dynamic
- Willingness to learn new skills
- Have a can-do attitude
- Organisation skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Documentation and reporting
Personal Information
Professional Referees
- Natalia Brown, Team Leader, RIMA Disability Support Work, 0413 344 807
- Abel Flickerman, Team Leader, Aus Post Distribution Centre, 0497 017 802
- Sam Philips, Team Leader, Packcentre Hallam, 0421 095 261
Timeline
Disability Support Worker
RIMA Support Services
02.2020 - 05.2025
Mail Officer
Australia Post
05.2019 - 02.2021
Pick Packer
Packcentre
02.2017 - 04.2019
Diploma Of Nursing - Nursing
Victoria University