RAGWINDER KAUR
Joondanna,WA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Australian Community Care Services
Perth, WA
07.2022 - Current
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Supported clients to access education, training or employment opportunities.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
Operations Coordinator
Australian Community Care Services
Perth, WA
07.2023 - 03.2024
- Assisted with the organization and execution of operational processes.
- Coordinated daily operations activities and assigned tasks to staff members.
- Developed strategies for streamlining workflow processes.
- Maintained accurate records of all operational activities.
- Implemented safety protocols to maintain a safe working environment.
- Resolved customer service issues in a timely manner.
- Ensured compliance with organizational policies, regulations, and standards.
- Generated reports detailing performance metrics and progress against goals.
- Organized meetings, conferences, and other events related to operations.
Support Worker
Kuka Cares
Perth, WA
03.2022 - 06.2022
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Security guard
NPB security
03.2023 - 07.2023
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Responded to alarms, emergencies, and disturbances.
- Maintained order during special events such as concerts and conferences.
Console Operator
Vibe fuel station
Perth, WA
03.2021 - 01.2022
- Monitored console for alarms and system performance issues.
- Researched, analyzed, and resolved technical problems related to the console.
- Performed routine maintenance on the console including cleaning and inspecting components.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cleaning Contractor
Pure Clean WA
Perth, WA
10.2020 - 12.2020
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Emptied all wastebaskets and disposed of trash in designated receptacles.
Education
Diploma in Community service -
Stotts College
Perth, WA01.2023
B.TECH in Electronics & communication -
Punjab Technical University
Skills
- Reliable and motivated employee with positive work ethic
- Able to contribute positively as part of a team
- Keen to learn new skills and prepared to undertake further training
- Committed to principles of occupational health and safety
- Behavioral support
- Responsible and trustworthy
- Communication skills
- Critical thinking and problem solving
- Emotional Support
- Daily living assistance
- Meal Planning and Preparation
Certification
- First-aid and CPR
- Working With Children Check
- NDIS Worker Screening
- NDIS Worker Orientation Module
- New Worker NDIS Induction Module
- Infection Control Training
Timeline
Operations Coordinator
Australian Community Care Services
07.2023 - 03.2024
Security guard
NPB security
03.2023 - 07.2023
Support Worker
Australian Community Care Services
07.2022 - Current
Support Worker
Kuka Cares
03.2022 - 06.2022
Console Operator
Vibe fuel station
03.2021 - 01.2022
Cleaning Contractor
Pure Clean WA
10.2020 - 12.2020
Diploma in Community service -
Stotts College
B.TECH in Electronics & communication -
Punjab Technical University