RAHAT AHMED RAZIM
KOGARAH,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Team Member
KFC
Hurstville, NSW
10.2024 - Current
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Developed positive customer relationships through friendly greeting and excellent service.
- Resolved customer issues promptly in a professional manner.
Customer Service Representative
7/Eleven
Rockdale, NSW
07.2024 - 09.2024
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Team Member
Chefs Table
Dhaka, Bangladesh
02.2023 - 03.2024
- Assisted customers with product selection and ordering process.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Civil Engineering - Civil Engineering
Western Sydney University
Sydney, NSWHigher Secondary Certificate - Science Education
RAJUK UTTARA MODEL COLLEGE
Dhaka, Bangladesh11-2023
Secondary School Certificate - Science Education
MILESTONE COLLEGE
Dhaka, Bangladesh12-2021
Skills
- Customer Service
- Problem-Solving abilities
- Teamwork and Collaboration
- Active Listening
- Critical thinking
PERSONAL INFORMATION
- Date Of Birth: 01/10/2006
Timeline
Team Member
KFC
10.2024 - Current
Customer Service Representative
7/Eleven
07.2024 - 09.2024
Team Member
Chefs Table
02.2023 - 03.2024
Bachelor of Civil Engineering - Civil Engineering
Western Sydney University
Higher Secondary Certificate - Science Education
RAJUK UTTARA MODEL COLLEGE
Secondary School Certificate - Science Education
MILESTONE COLLEGE
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