RAHUL AMEL

Hands-on IT Support Technician with experience in installing and troubleshooting POS systems, setting up network switches, and providing end-user support. Skilled in diagnosing and fixing hardware, software, and network issues to keep systems running smoothly. Comfortable working with Windows, macOS, and Linux, as well as tools like Active Directory and Office 365. Experienced in network configurations, remote support, and IT security best practices. Known for being proactive, detail-oriented, and great at explaining tech issues in simple terms to non-technical users. Always looking for ways to improve efficiency and keep IT operations running without a hitch.

GEEKS2U
Onsite Job technician

• Setting up, Fixing and providing ongoing support for Laptops, phones , WiFi routers and more.

BP petroleum

• Contacting BP L2 support and troubleshooting network and replacing network switches.

VIVA ENERGY REDDY EXPRESS PROJECT ( FORMERLY COLES EXPRESS) 

• Installing and configuring IT equipment to transition the store to the Viva Energy Retail Model Store network.
• Led transitions for critical systems, including replacing POS, EFTPOS and PINPAD devices.
• Diagnosed and resolved issues across routers, switches, DVRs, Printers, scanners and other back-end amd front-end equipments, ensuring seamless operations for clients.