Summary
Overview
Work History
Education
Skills
Timeline
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RAHUL DESWAL

Geelong

Summary

Highly motivated and customer-focused professional with extensive retail and service station experience, including coffee preparation and food service. Skilled in delivering a welcoming café-style customer experience, managing inventory, and ensuring high standards of product quality and presentation. Adept at multitasking in fast-paced environments and passionate about creating a positive and memorable visit for every customer.

Overview

8
8
years of professional experience

Work History

Transport Scheduler

WA Sand Supply and Haulage
03.2022 - 07.2025
  • - Communicated with team members to confirm availability and resolve conflicts.
  • - Assisted in developing shift rotations to optimize workforce coverage.
  • - Communicated schedule changes effectively throughout the organisation.
  • - Ensured compliance with safety, fatigue, and transport regulations while maintaining accurate records.

Assistant Store Manager

Ampol Service Stations
07.2019 - 03.2022
  • - Supervised daily operations to ensure smooth store functionality and excellent customer service.
  • - Prepared and served barista-style coffee and hot beverages, ensuring consistency and quality.
  • - Trained new staff on coffee preparation, customer service, and product knowledge.
  • - Managed inventory levels, including fresh food, bakery items, and beverage supplies.
  • - Oversaw daily cash handling procedures and reconciled discrepancies.

Customer Service Representative

7-11 Stores
09.2017 - 06.2019
  • - Assisted customers with inquiries and provided product recommendations.
  • - Prepared fresh coffee and hot drinks using automated machines, maintaining cleanliness of beverage station.
  • - Processed transactions efficiently using point-of-sale systems.
  • - Managed inventory levels and restocked shelves as needed.
  • - Operated fuel console and monitored site safety.

Education

Barista Course And Latte Art

RGIT
Melbourne, VIC
08.2025

Skills

  • - Coffee preparation & beverage service
  • - Customer service excellence
  • - Food handling & presentation
  • - Inventory & stock management
  • - Time management & multitasking
  • - Cash handling & POS operation
  • - Staff training & supervision

Timeline

Transport Scheduler

WA Sand Supply and Haulage
03.2022 - 07.2025

Assistant Store Manager

Ampol Service Stations
07.2019 - 03.2022

Customer Service Representative

7-11 Stores
09.2017 - 06.2019

Barista Course And Latte Art

RGIT

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