Rahul Jaswal
Blacktown
Summary
IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.
Overview
7
7
years of professional experience
Work History
System Administrator
Tel5 Pty Ltd
10.2022 - 12.2024
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Worked with users to determine areas of technology in need of improved usability.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
Linux Administrator
Shine Dezign
03.2019 - 12.2019
- Enhanced system security through regular vulnerability assessments and timely patch management.
- Established comprehensive disaster recovery plans that safeguarded valuable company data and ensured rapid system restoration in the event of a catastrophic failure.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
- Implemented effective monitoring solutions, allowing for rapid identification and resolution of potential issues before they impacted endusers.
Network Administrator
Nebero Systems
06.2018 - 03.2019
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
Education
Masters of Technology - IT in Software Engineering
Federation University Australia
Adelaide, SA11-2021
Bachelor in Information Technology - Computer And Information Sciences
Punjab Technical University
Punjab05-2018
Skills
- System upgrades
- System monitoring
- Technical support
- System updates
- Network troubleshooting
- Server management
- File system administration
- Backup management
- End point configurations
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
System Administrator
Tel5 Pty Ltd
10.2022 - 12.2024
Linux Administrator
Shine Dezign
03.2019 - 12.2019
Network Administrator
Nebero Systems
06.2018 - 03.2019
Masters of Technology - IT in Software Engineering
Federation University Australia
Bachelor in Information Technology - Computer And Information Sciences
Punjab Technical University
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